Office Coordinator

14 month Fixed Term Contract - Maternity Cover

Location - Central London

Full time on site

An industry leading boutique fintech business is looking for an Office Coordinator to join their dynamic team. Based in central London and working on site full time, the Office Coordinator will manage the office operations, facilities coordination and workplace services & events in the vibrant office. The growing team has a brilliant culture; supportive and collaborative and this role has lots of variety and opportunity to bring your own stamp to the position and make a real impact from day one.

The Role

As the Office Coordinator, you'll take full ownership of the day-to-day office environment ensuring it's consistently well-run, welcoming and ready for whatever the day brings. This is a highly visible, presence-driven role. You'll be the first person people see, the one who keeps everything ticking, and the go-to for anything office-related. The best people in this role are naturally organised, take real pride in their environment, and stay one step ahead without being asked.

Why This Role Matters

The team is growing and the office is where ideas happen, clients visit, new people start their first day, and our culture is felt. The person in this role has more daily influence over our environment than almost anyone else in the business. We're looking for someone who takes that seriously, owns it fully, and makes it genuinely excellent. If that sounds like you, we want to hear from you.

Day to Day Responsibilities

• Office Environment & Daily Operations: Taking full ownership of the physical office, ensuring it's clean, organised and guest-ready at all times. You'll complete structured walk-arounds each day, covering meeting rooms, shared spaces, kitchens, coffee machines, water points, fridges and plants, resolving or escalating anything that needs attention.
• Employee & Visitor Experience: Acting as the primary point of contact for the office, welcoming visitors professionally and warmly, managing all building meeting room bookings, and building a strong working relationship with the building reception and facilities team. You'll also support logistics for internal events, team meetings and client visits. Getting involved with planning and overseeing company events, charity initiatives and celebrations.
• Phones, Post & Communications: The office phone line is a key customer-facing channel, and you'll be the first voice our clients and prospects hear. You'll be responsible for answering and managing all inbound calls professionally, routing them efficiently and ensuring messages are taken accurately and followed up on. Alongside this, you'll own all outbound legal post end-to-end, preparing, logging and dispatching contracts, legal notices and other formal correspondence with precision and within required timeframes. You'll also manage general inbound post and courier bookings, and support online chat channels as needed.
• Supplies, Stock & Facilities: Managing all office supplies and consumables proactively, monitoring stock levels, placing orders before things run out, maintaining organised storage areas, and following up on any building facilities issues until they're resolved.
• Onboarding & Offboarding Support: Supporting the physical onboarding experience for new starters; preparing desks, arranging access passes and coordinating with IT and HR. Managing equipment deliveries and maintaining accurate records globally. Supporting offboarding by collecting passes, coordinating equipment returns and updating trackers. Providing ad hoc administrative support to the Sales team, helping with documentation and record keeping when the team needs an extra pair of hands. Supporting the wider team when required with domestic and international travel bookings. This isn't a dedicated sales admin role, but someone who is organised, commercially aware and happy to roll up their sleeves when it is needed.

What we are looking for

• 3-5+ years' experience in an office coordinator, receptionist or front-of-house role
• Confident and professional on the phone, you understand that every inbound call is an important customer interaction
• Highly organised with strong attention to detail, particularly around documentation and post
• A clear, professional communicator in person, on the phone and in writing
• Comfortable managing multiple tasks simultaneously without things slipping
• Someone who takes genuine pride in their environment and the experience they create for others
• Fully comfortable being office-based five days a week, thrives on in person interaction.

What’s on offer

• 14-month fixed-term contract (maternity cover)
• Competitive salary and benefits package
• Fully underwritten private medical insurance (paid option to add family cover)
• Life and Critical Illness Insurances
• Cycle to work salary sacrifice scheme (Including subscription bikes - Lime/Forest/Santander)
• Nursery salary sacrifice scheme
• Enhanced company matched pension scheme

For more information, please send your application through, we are looking forward to hearing from you.