Office Coordinator / Team Assistant in City of London

• Office Coordinator
• Location - Central London
• Full time on site

An industry leading boutique fintech business is looking for an Office Coordinator to join their dynamic team.

Based in central London and working on site full time, the Office Coordinator will manage the office operations, facilities coordination and workplace services & events in the vibrant office.

As the Office Coordinator, you'll take full ownership of the day-to-day office environment ensuring it's consistently well-run, welcoming and ready for whatever the day brings.

You'll be the first person people see, the one who keeps everything ticking, and the go-to for anything office-related.

The team is growing and the office is where ideas happen, clients visit, new people start their first day, and our culture is felt.

Office Environment & Daily

Operations

• Taking full ownership of the physical office, ensuring it's clean, organised and guest-ready at all times.
• You'll complete structured walk-arounds each day, covering meeting rooms, shared spaces, kitchens, coffee machines, water points, fridges and plants, resolving or escalating anything that needs attention.

Acting as the primary point of contact for the office, welcoming visitors professionally and warmly, managing all building meeting room bookings, and building a strong working relationship with the building reception and facilities team.

• Getting involved with planning and overseeing company events, charity initiatives and celebrations.

Phones, Post & Communications

• The office phone line is a key customer-facing channel, and you'll be the first voice our clients and prospects hear.

Alongside this, you'll own all outbound legal post end-to-end, preparing, logging and dispatching contracts, legal notices and other formal correspondence with precision and within required timeframes.

• You'll also manage general inbound post and courier bookings, and support online chat channels as needed.

Supplies, Stock & Facilities

• Managing all office supplies and consumables proactively, monitoring stock levels, placing orders before things run out, maintaining organised storage areas, and following up on any building facilities issues until they're resolved.

Admin & Sales Support: • Providing ad hoc administrative support to the Sales team, helping with documentation and record keeping when the team needs an extra pair of hands.

• Supporting the wider team when required with domestic and international travel bookings.
• This isn't a dedicated sales admin role, but someone who is organised, commercially aware and happy to roll up their sleeves when it is needed.
• 3-5+ years' experience in an office coordinator, receptionist or front-of-house role
• Confident and professional on the phone, you understand that every inbound call is an important customer interaction
• A clear, professional communicator in person, on the phone and in writing
• Fully comfortable being office-based five days a week, thrives on in person interaction.
• 14-month fixed-term contract (maternity cover)
• Competitive salary and benefits package -
• Fully underwritten private medical insurance (paid option to add family cover)
• Life and Critical Illness Insurances
• Cycle to work salary sacrifice scheme (Including subscription bikes - Lime/Forest/Santander) • Nursery salary sacrifice scheme
• Enhanced company matched pension scheme