Permanentrole–officebased-Wimbledon
MondaytoFriday–FullTime
£27K+20%discretionarybonus+greatbenefits
AbouttheRole
Ourclientislookingforahighlyorganised,detail-focusedCustomerSuccessExecutivetojointheir team.
Youwillworkcloselywiththesalesandoperationsteams.Theidealcandidatetakesprideingettingthedetailsright,enjoysstructureandprocess,andisconfidentmanagingmultipledeadlinesatonce.
WhatWe'reLookingFor
- Previousexperienceinanadministrative,coordinatororofficesupportrole.
- Excellentattentiontodetailandahighlevelofaccuracyindataentry,proofreadingandrecord-keeping.
- Strongorganisationalskills,withtheabilitytomanagemultipledeadlinesandpriorities.
- ConfidentuserofMicrosoftOffice,particularlyExcel,WordandOutlook.
- Clear,professionalwrittenandverbalcommunication.
- Abletoworkfull-timefromtheWimbledonoffice,withoccasionalonsiteeventdays
KeyResponsibilities
- Carryoutgeneraladministrativetasks,includingdataentry,reporting,documentmanagementandinternalcommunications.
- MaintainaccurateCRMandwebsiteinformation,workingwiththesales,operationsandmarketingteams.
- Preparecontracts,checktheyarewithinbudget,obtainapprovalsandfollowuptoensuretheyarereturnedontime.
- Updatemanuals,FAQsandwebsitecontentsothatinformationisalwayscorrect.
- Helppreparerepresentations,materialsandreportsforinternalandexternalstakeholders.
- Actasapointofcontactforvisitors,exhibitorsandsponsorsbeforeandduringevents.
- RespondtoenquiriespromptlyandrecordallinteractionsaccuratelyintheCRM.
- Keeptheonlineexhibitorportalaccurateandworkingcorrectly.
- Helpensuresponsorcontracts,benefitsandbrandingaredeliveredasagreed.
- Supportthedeliveryof‘MarketingthroughExhibitors’campaigns,trackingdeadlinesandcommunicatingwithexhibitorsandsponsors.
- Gatherandscheduleexhibitorcontentforoursocialmediachannels.
- Attendprojectandteammeetingstostayuptodateoneventlogisticsandshareclientfeedback.
- Assistwiththecoordinationoffringeeventsalongsidethemainprogramme.
- Assistwithspeakerlogistics,includingscheduling,communicationandonsitecoordination.
- Provideonsitesupportatevents,handlingexhibitorenquiriesandworkingwiththeeventteamtoresolveissuesquickly.
Closing date for applications: November 30, -0001
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Customer Success Executive employer: The Talent People Limited
Join a leading SME in Epsom as a Parts & Stores Controller, where you will be an integral part of a supportive team dedicated to excellence in customer service and operational efficiency. Enjoy a competitive salary of £36k per annum, potential monthly bonuses, and a range of great benefits, all within a collaborative work culture that prioritises employee growth and development. With opportunities for training and advancement, this role offers a rewarding career path in a dynamic environment focused on innovation and teamwork.
