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- Tasks: Provide exceptional face-to-face customer service and assist clients in a dynamic environment.
- Company: Join a well-established MNC with a vibrant culture and growth opportunities.
- Benefits: Earn up to $3,300 plus overtime, incentives, and attractive bonuses.
- Other info: Enjoy a 5-day work week with office hours in a central location.
- Why this job: Make a real difference in customer experiences while developing your skills.
- Qualifications: Diploma in Customer Service or relevant experience in retail or F&B.
The predicted salary is between 33000 - 39600 £ per year.
Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant (Face To Face).
Salary: Up to $3,300.00 + OT + Incentives + AWS + Attractive Bonuses
Location: Central Area
Work Schedule: 5 days work week, Office Hour
Requirements:
- Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
- At least 1 to 2 years experience providing face to face Customer Service functions.
- Willing to work in a fast-paced environment.
- Candidates from Retail or F&B industry are welcome to apply.
- Comfortable handling cashiering functions.
- Strong communication and interpersonal skills.
- Confident, willing to learn and perseverance.
- Independent and team player.
Interested candidates can send in your resume with a photo attached (word format preferred) to grayson.su@thetalentnetwork.com.sg.
Customer Service Officer / Assistant ( Face To Face ) employer: The Talent Network Private Limited
Contact Detail:
The Talent Network Private Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer / Assistant ( Face To Face )
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our experience in customer service clearly.
✨Tip Number 3
Dress the part! First impressions matter, especially in customer service roles. We should aim for a smart-casual look that reflects professionalism while still being approachable.
✨Tip Number 4
Follow up after the interview! A simple thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Customer Service Officer / Assistant ( Face To Face )
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially face-to-face roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Include a Cover Letter: A cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Officer role. We love seeing your personality come through, so let us know what makes you tick.
Follow the Application Instructions: When applying, remember to send your resume in Word format and include a photo. We appreciate attention to detail, and following our instructions shows you’re serious about the role!
Show Off Your Communication Skills: Since this role is all about interacting with customers, make sure your written application reflects your strong communication skills. We want to see clarity and confidence in your writing!
How to prepare for a job interview at The Talent Network Private Limited
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service, especially face-to-face interactions. Be ready to discuss your previous experiences in retail or F&B, highlighting how you handled challenging situations and provided excellent service.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples that showcase your interpersonal skills, like resolving conflicts or making customers feel valued.
✨Demonstrate Your Adaptability
This position requires someone who can thrive in a fast-paced environment. Think of instances where you've had to adapt quickly to changes or handle multiple tasks at once, and be ready to share those stories.
✨Dress the Part and Bring Your A-Game
First impressions matter! Dress professionally and arrive on time. Bring copies of your resume and any relevant documents. Show enthusiasm for the role and the company, as it reflects your willingness to learn and grow.