At a Glance
- Tasks: Provide first-line IT support and improve tech processes in a growing business.
- Company: Join a dynamic team in a tech-driven environment focused on innovation.
- Benefits: Enjoy 30 days holiday, private medical insurance, and a generous pension scheme.
- Other info: Great opportunity for career development in a collaborative team.
- Why this job: Be part of exciting tech initiatives and make a real impact on the company's growth.
- Qualifications: Experience with hardware/software support and a passion for problem-solving.
The predicted salary is between 30000 - 40000 € per year.
The Talent Movement is supporting a growing business looking to bring in an IT Technician to become a key part of their internal team. This is an IT Support opportunity within a business experiencing significant growth and expansion across a range of complex, technology‑led environments. This isn’t a traditional “sit and reset passwords all day” support role. You’ll be joining a business of around 60 people where technology is becoming increasingly central to how they scale. Alongside supporting day‑to‑day users, there are plans around AI adoption, process improvement, collaboration tools and building smarter internal systems. They’re looking for someone who enjoys solving problems, improving things and bringing ideas to the table rather than simply waiting for tickets to land. Initially, the focus will be on delivering reliable day‑to‑day support and becoming the go‑to person for colleagues in the Edinburgh office and the wider business. Longer term, there is genuine opportunity to influence processes and support wider technology initiatives.
What you’ll be doing:
- Providing first‑line support across hardware, software and user issues
- Setting up and troubleshooting laptops, desktops, devices and peripherals
- Supporting onboarding and offboarding processes including accounts and access permissions
- Supporting Microsoft 365 environments including email, user access and collaboration tools
- Assisting with software management and patching
- Troubleshooting basic networking issues
- Supporting internal documentation and process improvements
- Identifying recurring issues and proactively suggesting better ways of working
- Supporting wider business technology initiatives as the company continues to grow.
Tech environment:
- Microsoft 365 / Office 365
- SharePoint
- Active Directory and user management tools
The business is also exploring broader AI adoption and bespoke internal systems in the future.
What they’re looking for:
You don’t need to tick every technical box. Attitude, curiosity and approach matter just as much as experience. They’re keen to speak with people who have:
- Experience supporting hardware and software environments
- Understanding of Microsoft 365 / Office 365
- Exposure to networking fundamentals such as IP addressing, DNS and DHCP
- Basic Windows and/or Linux knowledge
- Experience with Active Directory or user account management
- Strong troubleshooting and problem‑solving skills
- Great communication and customer service skills
Alongside technical skills, they’re looking for someone who:
- Is proactive and enjoys improving things
- Comes with ideas rather than waiting to be told
- Can adapt in a growing environment
- Wants to learn and develop
- Enjoys being part of a collaborative team
This could suit someone currently in an IT Support, Service Desk, Helpdesk, Junior Infrastructure or IT Technician role who wants broader exposure and the chance to grow with a business.
Whats on offer:
- Enhanced pension scheme – currently matching contributions at 6%, increasing to a maximum of 9% by 2027
- Bupa Private Medical Insurance scheme
- Octopus Electric Vehicle salary sacrifice scheme
- Cycle to work scheme
- EAP (Employee Assistance Programme) – access to free and confidential counselling and other wellbeing resources
- 30 days holiday (including bank holidays) and additional paid leave over the festive period, plus one extra day holiday for every full year
IT Technician employer: The Talent Movement
Join a dynamic and rapidly growing business in Edinburgh as an IT Technician, where your contributions will directly impact the company's technology-led initiatives. With a strong focus on employee development, you will have the opportunity to influence processes and support innovative projects, all while enjoying a collaborative work culture that values proactive problem-solving. Benefit from a comprehensive package including enhanced pension contributions, private medical insurance, and generous holiday allowances, making this an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your problem-solving skills during interviews. Be ready to share examples of how you've tackled tech issues in the past. This role is all about improving processes, so let them see your proactive side!
✨Tip Number 3
Don’t just wait for job postings to pop up! Keep an eye on our website and apply directly. We love seeing candidates who are eager and take the initiative to reach out.
✨Tip Number 4
Prepare for a chat about AI and tech trends. The company is looking to innovate, so showing your curiosity and knowledge about emerging technologies will definitely set you apart from the crowd.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your technical skills. Share a bit about your interests and what drives you in the IT world.
Tailor Your Application:Make sure to tailor your application to the role. Highlight your experience with Microsoft 365 and any troubleshooting you've done. We love seeing how your background aligns with our needs!
Be Proactive:In your application, mention times when you've taken the initiative to solve problems or improve processes. We’re looking for someone who doesn’t just wait for issues to arise but actively seeks out ways to enhance the tech environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Talent Movement
✨Know Your Tech Basics
Brush up on your knowledge of Microsoft 365, Active Directory, and basic networking concepts like IP addressing and DNS. Being able to discuss these topics confidently will show that you’re not just a problem-solver but also someone who understands the tech landscape.
✨Show Your Proactive Side
Prepare examples of how you've improved processes or solved recurring issues in previous roles. This company values initiative, so demonstrating your ability to bring ideas to the table will set you apart from other candidates.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since this role involves supporting users, being able to communicate effectively with non-technical colleagues is crucial. Think about how you can make complex ideas accessible.
✨Embrace the Growth Mindset
Be ready to discuss your willingness to learn and adapt in a fast-paced environment. Highlight any experiences where you’ve had to quickly pick up new skills or technologies, as this shows you’re aligned with the company’s growth ambitions.
