At a Glance
- Tasks: Provide first-line IT support and improve tech processes in a growing business.
- Company: Dynamic company in Edinburgh focused on technology-led growth.
- Benefits: Competitive salary, enhanced pension, private medical insurance, and 30 days holiday.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a collaborative team and influence exciting tech initiatives while developing your skills.
- Qualifications: Experience with hardware/software support and a proactive attitude towards problem-solving.
The predicted salary is between 28000 - 30000 € per year.
The Talent Movement is supporting a growing business looking to bring in an IT Technician to become a key part of their internal team. This is an IT Support opportunity within a business experiencing significant growth and expansion across a range of complex, technology-led environments.
This isn’t a traditional “sit and reset passwords all day” support role. You’ll be joining a business of around 60 people where technology is becoming increasingly central to how they scale. Alongside supporting day-to-day users, there are plans around AI adoption, process improvement, collaboration tools and building smarter internal systems. They’re looking for someone who enjoys solving problems, improving things and bringing ideas to the table rather than simply waiting for tickets to land.
Initially, the focus will be on delivering reliable day-to-day support and becoming the go-to person for colleagues in the Edinburgh office and the wider business. Longer term, there is genuine opportunity to influence processes and support wider technology initiatives.
What you’ll be doing:
- Providing first-line support across hardware, software and user issues
- Setting up and troubleshooting laptops, desktops, devices and peripherals
- Supporting onboarding and offboarding processes including accounts and access permissions
- Supporting Microsoft 365 environments including email, user access and collaboration tools
- Assisting with software management and patching
- Troubleshooting basic networking issues
- Supporting internal documentation and process improvements
- Identifying recurring issues and proactively suggesting better ways of working
- Supporting wider business technology initiatives as the company continues to grow.
Tech environment:
- Current environment includes: Microsoft 365 / Office 365
- SharePoint
- Copilot
- Active Directory and user management tools
- Networking fundamentals
The business is also exploring broader AI adoption and bespoke internal systems in the future.
What they’re looking for:
You don’t need to tick every technical box. Attitude, curiosity and approach matter just as much as experience. They’re keen to speak with people who have:
- Experience supporting hardware and software environments
- Understanding of Microsoft 365 / Office 365
- Exposure to networking fundamentals such as IP addressing, DNS and DHCP
- Basic Windows and/or Linux knowledge
- Experience with Active Directory or user account management
- Strong troubleshooting and problem-solving skills
- Great communication and customer service skills
Alongside technical skills, they’re looking for someone who:
- Is proactive and enjoys improving things
- Comes with ideas rather than waiting to be told
- Can adapt in a growing environment
- Wants to learn and develop
- Enjoys being part of a collaborative team
This could suit someone currently in an IT Support, Service Desk, Helpdesk, Junior Infrastructure or IT Technician role who wants broader exposure and the chance to grow with a business.
Whats on offer:
- Basic salary: £28,000 - £30,000
- Enhanced pension scheme – currently matching contributions at 6%, increasing to a maximum of 9% by 2027
- Bupa Private Medical Insurance scheme
- Octopus Electric Vehicle salary sacrifice scheme
- Cycle to work scheme
- EAP (Employee Assistance Programme) – access to free and confidential counselling and other wellbeing resources
- Life assurance scheme
- 30 days holiday (including bank holidays) and additional paid leave over the festive period, plus one extra day holiday for every full year
Please apply or contact The Talent Movement to learn more.
IT Technician in Edinburgh employer: The Talent Movement
Join a dynamic and growing team in Edinburgh as an IT Technician, where your contributions will directly influence the company's technology initiatives and processes. With a focus on collaboration and innovation, you'll enjoy a supportive work culture that values problem-solving and proactive ideas, alongside competitive benefits such as enhanced pension schemes, private medical insurance, and generous holiday allowances. This role offers not just a job, but a pathway for personal and professional growth in a technology-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Edinburgh
✨Tip Number 1
Get your networking game on! Attend local tech meetups or online webinars to connect with industry folks. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your problem-solving skills during interviews! Prepare examples of how you've tackled tech issues in the past. This will demonstrate your proactive attitude and ability to improve processes, which is exactly what they're looking for.
✨Tip Number 3
Don’t just wait for job postings; reach out directly! If you see a company you like, send them a message expressing your interest. It shows initiative and could land you an interview before the position is even advertised.
✨Tip Number 4
Make sure to apply through our website! We’ve got all the latest job listings and resources to help you stand out. Plus, it’s a great way to show you’re serious about joining the team.
We think you need these skills to ace IT Technician in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Technician role. Highlight your problem-solving abilities and any relevant tech experience, especially with Microsoft 365 and networking fundamentals.
Craft a Catchy Cover Letter:Your cover letter is your chance to show off your personality! Share why you’re excited about this role and how you can contribute to the team. Don’t just repeat your CV; use it to tell a story about your passion for tech and improvement.
Show Off Your Soft Skills:While technical skills are important, don’t forget to showcase your communication and customer service skills. Mention any experiences where you’ve successfully collaborated with others or improved processes, as these qualities are highly valued.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at The Talent Movement
✨Know Your Tech Basics
Brush up on your knowledge of Microsoft 365, Active Directory, and basic networking concepts like IP addressing and DNS. Being able to discuss these topics confidently will show that you’re not just familiar with the tools but also understand how they fit into the bigger picture.
✨Show Your Problem-Solving Skills
Prepare examples of past experiences where you’ve solved technical issues or improved processes. This role values proactive problem-solving, so be ready to share how you’ve identified recurring problems and suggested better ways of working.
✨Demonstrate Your Curiosity
Express your enthusiasm for learning and adapting in a growing environment. Talk about any recent tech trends you’re interested in, especially around AI adoption and collaboration tools, to show that you’re forward-thinking and eager to contribute to the company’s growth.
✨Communicate Effectively
Since this role involves supporting colleagues, strong communication skills are key. Practice explaining technical concepts in simple terms, and be prepared to discuss how you’ve provided excellent customer service in previous roles. This will highlight your ability to connect with users and support their needs.
