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- Tasks: Be the friendly face welcoming visitors and residents at our care home.
- Company: Join Westgate Healthcare, a compassionate team making a difference.
- Benefits: Enjoy flexible hours, competitive pay, and exclusive discounts.
- Why this job: Make a real impact in people's lives while gaining valuable experience.
- Qualifications: Previous receptionist experience and strong communication skills are a must.
- Other info: Opportunities for professional development and recognition within a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
Location: St Pauls Care Centre, Long Mimms, Hemel Hempstead, Hertfordshire, HP2 5XW
Job type: Bank - zero hour contract
Shifts: 8.30am - 4.30pm, covering shifts across Monday to Sunday
Come and make a difference with the team at Westgate Healthcare! We are looking for compassionate and caring bank Receptionists to join our family at St Pauls Care Centre.
As our front-of-house Receptionist, you will be the first point of contact for all visitors, residents, and team members. You will provide a warm Westgate welcome and be the friendly face that makes everyone feel at home from the moment they arrive.
If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!
Why work at Westgate?- Equal pay for young workers who are paid the same as staff aged 25+
- Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops
- Access to the Blue Light Card (employee discount scheme)
- Access to other discount schemes; byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme
- Refer a Friend Scheme - earn up to £500 for a successful referral!
- Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events
- Support in achieving additional qualifications, including nationally recognised qualifications
- Access to financial and wellbeing support through The Care Workers Charity
- Comprehensive staff induction with free training and professional development
- Provide a warm and professional welcome to residents, families and visitors
- Manage incoming calls and direct them appropriately
- Handle inquiries and provide accurate information about the care home’s services
- Schedule and coordinate appointments, tours and meetings
- Maintain a clean, organised and welcoming reception area
- Assist with administrative tasks such as mail sorting and data entry
- Liaise with staff across all departments to ensure smooth daily operations of the home
- Respond promptly and effectively to emergencies or unusual situations
- Previous experience in a receptionist or front-of-house role, ideally in a care home setting
- Outstanding interpersonal and communication skills
- A polished and professional demeanour
- Strong organisational skills with the ability to multitask effectively
- Proficiency in Microsoft Office and other relevant software
- A proactive and problem-solving approach
- Empathy and understanding when engaging with elderly residents and their families
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.
Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Care Home Receptionist (Bank) in Kings Langley employer: The Talent Hub
Contact Detail:
The Talent Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Receptionist (Bank) in Kings Langley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westgate Healthcare. Understand their values and what makes them tick. This way, you can show how your passion for care aligns with their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your interpersonal skills and how you can create that warm welcome for residents and visitors.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you look polished and professional to reflect the welcoming environment of St Pauls Care Centre.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Care Home Receptionist (Bank) in Kings Langley
Some tips for your application 🫡
Show Your Warmth: As a Care Home Receptionist, you'll be the friendly face that welcomes everyone. Make sure your application reflects your compassionate nature and ability to create a warm atmosphere. Share examples of how you've made others feel at home in previous roles!
Highlight Your Skills: We want to see your outstanding interpersonal and communication skills shine through! Be sure to mention any relevant experience you have, especially in a front-of-house role or care setting. Don't forget to include your organisational skills and proficiency with Microsoft Office.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application accordingly. Use keywords from the listing to show us you're a perfect fit for the role. This will help your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and it ensures your application goes straight to us. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at The Talent Hub
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Home Receptionist. Familiarise yourself with the specific tasks mentioned in the job description, like managing calls and scheduling appointments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
As the first point of contact, your ability to communicate warmly and effectively is crucial. Prepare examples from your past experiences where you've successfully interacted with visitors or handled inquiries. This will highlight your interpersonal skills and show that you're a great fit for the welcoming environment at Westgate Healthcare.
✨Demonstrate Organisational Skills
Being organised is key in a busy reception role. Think of instances where you've managed multiple tasks simultaneously, like handling calls while assisting visitors. Share these examples during your interview to illustrate your ability to multitask and keep things running smoothly.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the care home’s culture, team dynamics, or training opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you as well.
