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- Tasks: Be the friendly face of our care home, welcoming visitors and managing inquiries.
- Company: Join Westgate Healthcare, a compassionate team making a difference in care.
- Benefits: Enjoy equal pay, flexible wage access, discounts, and professional development opportunities.
- Why this job: Make a real impact in residents' lives while gaining valuable experience.
- Qualifications: Previous receptionist experience and strong communication skills are essential.
- Other info: Dynamic work environment with opportunities for recognition and career growth.
The predicted salary is between 24000 - 36000 £ per year.
Care Home Receptionist (Maternity Cover) - Borehamwood, Herts.
Job type: Full time, temporary - Maternity Cover with an expected start mid January 2026 on a 9 month contract (minimum).
Contract hours: 40 hours per week.
Shifts: 8am - 5pm, Monday to Friday.
Come and make a difference with the team at Westgate Healthcare! We are looking for a compassionate and caring Receptionist to join our family at Meadowhill Care Home. As our front‑of‑house Receptionist, you will be the first point of contact for all visitors, residents, and team members. You will provide a warm Westgate welcome and be the friendly face that makes everyone feel at home from the moment they arrive. If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!
Why work at Westgate?
- Equal pay for young workers who are paid the same as staff aged 25+
- Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops.
- Access to the Blue Light Card (employee discount scheme).
- Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme.
- Refer a Friend Scheme - earn up to £500 for a successful referral!
- Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events.
- Support in achieving additional qualifications, including nationally recognised qualifications.
- Access to financial and wellbeing support through The Care Workers Charity.
- Comprehensive staff induction with free training and professional development.
About the role:
- Provide a warm and professional welcome to residents, families and visitors.
- Manage incoming calls and direct them appropriately.
- Handle inquiries and provide accurate information about the care home’s services.
- Schedule and coordinate appointments, tours and meetings.
- Maintain a clean, organised and welcoming reception area.
- Assist with administrative tasks such as mail sorting and data entry.
- Liaise with staff across all departments to ensure smooth daily operations of the home.
- Respond promptly and effectively to emergencies or unusual situations.
About you:
- Previous experience in a receptionist or front‑of‑house role, ideally in a luxury care home setting.
- Outstanding interpersonal and communication skills.
- A polished and professional demeanour.
- Strong organisational skills with the ability to multitask effectively.
- Proficiency in Microsoft Office and other relevant software.
- A proactive and problem‑solving approach.
- Empathy and understanding when engaging with elderly residents and their families.
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful. Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Care Home Receptionist (Maternity Cover) in Borehamwood employer: The Talent Hub
Contact Detail:
The Talent Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Home Receptionist (Maternity Cover) in Borehamwood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westgate Healthcare. Understand their values and what makes them tick. This way, you can show how your skills align with their mission during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your interpersonal skills and how you can provide that warm welcome they’re looking for.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you look polished and professional to reflect the welcoming atmosphere of the care home.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Care Home Receptionist (Maternity Cover) in Borehamwood
Some tips for your application 🫡
Show Your Warmth: As a Care Home Receptionist, your first impression matters! Make sure to convey your friendly and compassionate nature in your application. Use examples that highlight your interpersonal skills and how you make others feel welcome.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to reflect the skills and experiences that match the role at Westgate Healthcare. Highlight any previous receptionist roles or experience in care settings to show us you’re the right fit!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We want to see your passion for the role without wading through unnecessary fluff. Make sure to mention why you want to join our team and how you can contribute to our welcoming environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of the Westgate family!
How to prepare for a job interview at The Talent Hub
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Care Home Receptionist. Familiarise yourself with the specific tasks mentioned in the job description, like managing calls and scheduling appointments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
As the first point of contact, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully engaged with visitors or resolved issues. Highlight your empathy and understanding, especially when dealing with elderly residents and their families.
✨Practice Common Interview Questions
Anticipate questions related to your previous experience as a receptionist and how you handle multitasking in a busy environment. Practising your responses can help you feel more confident and articulate during the interview. Don’t forget to prepare questions to ask them too!
✨Dress the Part
First impressions matter, especially in a care home setting. Dress professionally to reflect the polished and welcoming image that Westgate Healthcare values. A smart appearance will not only boost your confidence but also show that you take the opportunity seriously.
