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- Tasks: Repair and restore furniture while providing top-notch customer service in clients' homes.
- Company: Established nationwide furniture restoration business with a strong reputation.
- Benefits: Competitive salary, bonuses, company van, tools, and ongoing training provided.
- Why this job: Join a stable role with full training and opportunities for career progression.
- Qualifications: Experience in upholstery or furniture repair and a full UK driving licence.
- Other info: Field-based role with scheduled appointments in your local area.
We are excited to be recruiting on behalf of a long-established, nationwide furniture restoration business who operate in both the domestic and commercial furniture restoration sectors. This is a field-based role where you'll be the face of the business in customers' homes delivering high-quality repairs, clear inspection/liability reporting, and top-tier customer service to new and existing customers.
Employed package and benefits:
- Company van provided, with all tools required to do the job
- Company uniform
- Competitive basic salary plus attendance bonus and additional bonuses (Approx £400 per month)
- Well-paid weekend day rates
- Work is organised by area: only one postcode area per day (no constant cross-country travel)
- Ongoing learning and development (new products and repair techniques)
- Pension
- Bupa Employee Assistance Programme
If you're an experienced Upholsterer, Furniture Repair Technician, Furniture Technician, Service Technician, or have done in-home repairs/inspections on sofas, chairs, beds, mattresses or cabinetry, this is a strong move into a stable, well-supported role with proper training, structure, and progression.
Responsibilities:
- Attend pre-booked appointments in your region to complete furniture repairs and inspections to upholstery, cabinets, beds, and mattresses
- Inspection and liability reporting using a custom-built app
- Professional customer communication from arrival to completion
- Maintain high standards in both repair quality and report quality, with the goal of keeping the furniture in the home, keeping the customer happy, and keeping the client fully informed through reporting
Training and support:
You won't be thrown in the deep end. Full training is provided at the West Midlands HQ with hotel and travel covered. There's a dedicated training centre and experienced training managers to close any skill gaps and ensure you're confident before working independently. You'll also have access to head-office based Technician Managers for technical support whenever you need it.
Requirements:
- Strong experience in upholstery and/or furniture repair (upholstery experience preferred)
- Full UK driving licence (required)
- Professional, customer-facing mindset - calm, tidy, reliable, and confident communicating in a home environment
- High standards on workmanship and written reporting
Work location: Field-based / on the road (postcode-area scheduling)
Furniture Technician in Southampton employer: The Talent Branch
Contact Detail:
The Talent Branch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician in Southampton
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be working directly with customers, it's crucial to demonstrate your ability to communicate clearly and professionally. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 3
Network like a pro! Connect with other professionals in the upholstery and furniture restoration industry. Attend local events or join online forums to meet people who can offer insights or even refer you to job opportunities.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team. Don't miss out on this chance to land a fantastic role!
We think you need these skills to ace Furniture Technician in Southampton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in upholstery and furniture repair. We want to see what you've done before, so include specific examples of your work that demonstrate your skills and attention to detail.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to show us you understand what we're looking for.
Be Professional and Personable: Since this role involves customer interaction, let your personality shine through in your application. We’re looking for someone who is calm, tidy, and confident, so make sure your written communication reflects that.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at The Talent Branch
✨Know Your Stuff
Make sure you brush up on your upholstery and furniture repair knowledge. Familiarise yourself with common techniques and materials used in the industry. This will not only help you answer technical questions but also show your passion for the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to ensure customer satisfaction. This will demonstrate that you can represent the company well in customers' homes.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your experience clearly and confidently. This will help you feel more at ease during the actual interview and allow you to present your skills effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask the interviewer about the company culture, training opportunities, or the tools you'll be using. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.
