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- Tasks: Repair and restore furniture while providing top-notch customer service in clients' homes.
- Company: Established nationwide furniture restoration business with a strong reputation.
- Benefits: Competitive salary, bonuses, company van, tools, and ongoing training provided.
- Why this job: Join a stable role with full training and opportunities for growth in a creative field.
- Qualifications: Experience in upholstery or furniture repair and a full UK driving licence required.
- Other info: Field-based role with scheduled appointments, ensuring work-life balance.
The predicted salary is between 24000 - 30000 £ per year.
We are excited to be recruiting on behalf of a long established, nationwide, furniture restoration business who operate in both the domestic and commercial furniture restoration sectors. This is a field-based role where you'll be the face of the business in customers' homes delivering high-quality repairs, clear inspection/liability reporting, and delivering top-tier customer service to new and existing customers.
Employed package and benefits:
- Company van provided, with all tools required to do the job
- Company uniform
- Competitive basic salary plus attendance bonus and additional bonuses (Approx £400 per month)
- Well-paid weekend day rates
- Work is organised by area: only one postcode area per day (no constant cross-country travel)
- Ongoing learning and development (new products and repair techniques)
- Pension
- Bupa Employee Assistance Programme
If you're an experienced Upholsterer, Furniture Repair Technician, Furniture Technician, Service Technician, or you've done in-home repairs/inspections on sofas, chairs, beds, mattresses or cabinetry, this is a strong move into a stable, well-supported role with proper training, structure, and progression.
Responsibilities:
- Attend pre-booked appointments in your region to complete furniture repairs and inspections to upholstery, cabinets, beds and mattresses
- Inspection and liability reporting using a custom-built app
- Professional customer communication from arrival to completion
- High standards in both repair quality and report quality, with the goal of keeping the furniture in the home, keeping the customer happy, and keeping the client fully informed through reporting
Training and support:
You won't be thrown in the deep end. Full training is provided at the West Midlands HQ with hotel and travel covered. There's a dedicated training centre and experienced training managers to close any skill gaps and make sure you're confident before working independently. You'll also have access to head-office based Technician Managers for technical support whenever you need it.
Requirements:
- Strong experience in upholstery and/or furniture repair (upholstery experience preferred)
- Full UK driving licence (required)
- Professional, customer-facing mindset calm, tidy, reliable, and confident communicating in a home environment
- High standards on workmanship and written reporting
Work location: Field-based / on the road (postcode-area scheduling)
Locations
Furniture Technician in Newcastle upon Tyne, North East employer: The Talent Branch
Contact Detail:
The Talent Branch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician in Newcastle upon Tyne, North East
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers in their homes, it's crucial to convey professionalism and confidence. Role-play common scenarios with a friend to get comfortable with your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to take the next step in your career.
We think you need these skills to ace Furniture Technician in Newcastle upon Tyne, North East
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in upholstery and furniture repair. We want to see what you've done before, so include specific examples of your work that demonstrate your skills and attention to detail.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention how your experience aligns with the role of a Furniture Technician and why you’re excited about this opportunity.
Be Professional and Personable: Since this role involves customer interaction, let your personality shine through in your application. Show us that you can communicate effectively and maintain a professional demeanor, even in a home environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at The Talent Branch
✨Know Your Stuff
Make sure you brush up on your upholstery and furniture repair knowledge. Familiarise yourself with common techniques and materials used in the industry. This will not only help you answer technical questions but also show your passion for the role.
✨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to discuss your previous experiences in customer service. Think of examples where you went above and beyond to ensure customer satisfaction, as this will highlight your professional mindset.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. This will help you feel more at ease during the actual interview and allow you to present your skills effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask the interviewer about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in the role and helps you determine if it's the right fit for you.
