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- Tasks: Repair and restore furniture while providing top-notch customer service in clients' homes.
- Company: Established nationwide furniture restoration business with a strong reputation.
- Benefits: Competitive salary, bonuses, company van, training, and pension.
- Why this job: Join a stable role with full training and opportunities for growth in a creative field.
- Qualifications: Experience in upholstery or furniture repair and a full UK driving licence required.
- Other info: Field-based role with scheduled appointments, ensuring work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
We are excited to be recruiting on behalf of a long established, nationwide, furniture restoration business who operate in both the domestic and commercial furniture restoration sectors. This is a field-based role where you'll be the face of the business in customers' homes delivering high-quality repairs, clear inspection/liability reporting, and delivering top-tier customer service to new and existing customers.
Employed package and benefits:
- Company van provided, with all tools required to do the job
- Company uniform
- Competitive basic salary plus attendance bonus and additional bonuses (Approx £400 per month)
- Well-paid weekend day rates
- Work is organised by area: only one postcode area per day (no constant cross-country travel)
- Ongoing learning and development (new products and repair techniques)
- Pension
- Bupa Employee Assistance Programme
If you're an experienced Upholsterer, Furniture Repair Technician, Furniture Technician, Service Technician, or you've done in-home repairs/inspections on sofas, chairs, beds, mattresses or cabinetry, this is a strong move into a stable, well-supported role with proper training, structure, and progression.
Responsibilities:
- Attend pre-booked appointments in your region to complete furniture repairs and inspections to upholstery, cabinets, beds and mattresses
- Inspection and liability reporting using a custom-built app
- Professional customer communication from arrival to completion
- High standards in both repair quality and report quality, with the goal of keeping the furniture in the home, keeping the customer happy, and keeping the client fully informed through reporting
Training and support:
You won't be thrown in the deep end. Full training is provided at the West Midlands HQ with hotel and travel covered. There's a dedicated training centre and experienced training managers to close any skill gaps and make sure you're confident before working independently. You'll also have access to head-office based Technician Managers for technical support whenever you need it.
Requirements:
- Strong experience in upholstery and/or furniture repair (upholstery experience preferred)
- Full UK driving licence (required)
- Professional, customer-facing mindset calm, tidy, reliable, and confident communicating in a home environment
- High standards on workmanship and written reporting
Work location: Field-based / on the road (postcode-area scheduling)
Furniture Technician in Guildford employer: The Talent Branch
Contact Detail:
The Talent Branch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician in Guildford
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in upholstery or furniture repair before applying. It’ll not only boost your confidence but also give you some real-life stories to share during interviews.
✨Tip Number 2
Network like a pro! Reach out to people in the industry through social media or local events. You never know who might have a lead on a job or can offer you some insider tips on landing that perfect role.
✨Tip Number 3
Practice your customer service skills! Since this role is all about being the face of the business, make sure you can communicate clearly and confidently. Role-play with friends or family to get comfortable with different scenarios.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Plus, it’s a great way to show your enthusiasm for the role and the company!
We think you need these skills to ace Furniture Technician in Guildford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in upholstery and furniture repair. We want to see what you've done before, so include specific examples of your work that demonstrate your skills and attention to detail.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to show us you’re a perfect fit for the role.
Be Professional and Personable: Since this role involves customer interaction, let your personality shine through in your application. We’re looking for someone who can communicate well and maintain a professional demeanor, so don’t be afraid to show us your friendly side!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Talent Branch
✨Know Your Stuff
Make sure you brush up on your upholstery and furniture repair knowledge. Be ready to discuss specific techniques you've used in the past and how they relate to the role. This shows you're not just experienced, but also genuinely interested in the craft.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've handled customer queries or complaints in the past. Highlight your calm and professional approach, as well as any positive feedback you've received from clients.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your experience clearly and confidently. This will help you feel more at ease during the actual interview and allow you to present your best self.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company and the role. This could be about the training process, the types of projects you'll be working on, or how success is measured in the position. It shows you're engaged and serious about the opportunity.
