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- Tasks: Join our team as a Trainee Client Account Manager, managing client relationships and projects.
- Company: Symphony is the UK's largest privately owned manufacturer of fitted furniture, with a strong focus on sustainability.
- Benefits: Enjoy a competitive salary, travel opportunities, and a dynamic work environment.
- Why this job: Be part of a diverse team making a real impact in housing solutions across the East of England.
- Qualifications: Must have a 2:1 degree in Business, Engineering, or Design, and a full UK driving license.
- Other info: Extensive travel required; ideal for those who love adventure and building connections.
The predicted salary is between 24000 - 36000 £ per year.
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Trainee Client Account Manager (Graduate), Northampton
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Client:
The Symphony Group PLC
Location:
Northampton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
e81d15da7968
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Symphony has an exciting opportunity for a Trainee Client Account Manager (Graduate) to join the Client Solutions Team, working in both the New Build and Social Refurbishment Housing markets. The role will be covering the East of England, so you must be located in the Northamptonshire, North Buckinghamshire, Bedfordshire, or Cambridgeshire areas. You will be required to travel extensively through the area, with potential for overnight stays. You will join on a full-time, permanent basis, and in return, you will receive a competitive salary.
Symphony is the UK’s largest privately owned manufacturer of fitted kitchen, bedroom, and bathroom furniture, with a turnover of over £300 million and circa 2000 employees. Our customers include independent retailers, merchants, housebuilders, residential housing developers, and social housing providers.
We pride ourselves on a diverse product range, including licensing for the Laura Ashley kitchen and bedroom furniture brands, cutting-edge supply capabilities, sustainability credentials, and outstanding service—providing our customers with everything they need to succeed.
About the Trainee Client Account Manager (Graduate) role:
We are looking to recruit a graduate to join the Client Solutions Team, working in both the New Build and Social Refurbishment Housing markets, as a Trainee Client Account Manager. The role will be covering the East of England, so you must be located in the Northamptonshire, North Buckinghamshire, Bedfordshire, or Cambridgeshire areas. Extensive travel within the region, including overnight stays, will be required.
The key responsibilities include:
- Producing specifications for building new relationships and developing existing ones with clients, relating to mixed tenure new build developments and refurbishments, managing social housing refurbishment programmes.
- Working closely with clients such as housing associations, councils, BTR providers to create specifications for schemes that meet budgets. Once approved, projects will be handed over to contractors or Skyline Teams.
- Developing and maintaining relationships with key personnel within client teams.
- Building a pipeline of new build developments and specifications for clients in the social housing sector.
- Forecasting pipelines for new build work and refurbishment projects.
- Conducting factory and marketing suite tours at Head Office to demonstrate Symphony\’s services and products.
- Producing monthly reports on opportunities and sales.
- Maintaining customer contact details to ensure records are up-to-date.
- Managing the quotation tender process through to project delivery.
Candidate requirements:
- A minimum 2:1 degree in Business, Engineering, or Design-related subject, achieved recently or within the last 2 years.
- Ideally some experience in sales or construction.
- Excellent organizational and administrative skills.
- A strong desire to build customer relationships.
- Creative problem-solving skills.
- A full UK driving license, due to travel requirements.
Personal qualities:
- Effective time management and diary control.
- Confidence in communication across all levels.
- Team player mentality.
- Ability to work under pressure and meet deadlines.
- Proficiency in PowerPoint and Excel.
- Self-motivated and enthusiastic.
- Professional appearance at all times.
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Trainee Client Account Manager (Graduate) employer: The Symphony Group PLC
Contact Detail:
The Symphony Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Client Account Manager (Graduate)
✨Tip Number 1
Familiarise yourself with Symphony's product range and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with professionals in the housing and construction sectors, especially those who have experience with social housing projects. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your organisational and problem-solving skills in detail. Think of specific examples from your academic or work experience that showcase how you've successfully managed projects or built relationships.
✨Tip Number 4
Since the role involves extensive travel, be ready to talk about your flexibility and willingness to adapt to different environments. Highlight any previous experiences where you've had to manage your time effectively while on the move.
We think you need these skills to ace Trainee Client Account Manager (Graduate)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the Trainee Client Account Manager role. Emphasise any experience in sales, customer relationship management, or construction-related projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Symphony and how your background makes you a great fit for the Client Solutions Team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as organisational abilities, problem-solving skills, and proficiency in PowerPoint and Excel. Provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at The Symphony Group PLC
✨Research the Company
Before your interview, take some time to learn about Symphony Group PLC. Understand their products, values, and recent projects. This knowledge will help you tailor your answers and show genuine interest in the role.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and ability to build relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting relevant experiences from your studies or any previous roles.
✨Showcase Your Organisational Skills
As a Trainee Client Account Manager, you'll need excellent organisational abilities. Be ready to discuss how you manage your time and prioritise tasks, especially when under pressure. Provide examples from your academic or work experience.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to explain complex ideas simply, so think of ways to demonstrate your ability to communicate with various stakeholders.
