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- Tasks: Build and manage client relationships in the social housing sector.
- Company: Join Symphony, a leading UK manufacturer of fitted furniture with 50 years of growth.
- Benefits: Enjoy a competitive salary and opportunities for travel and professional development.
- Why this job: Be part of a dynamic team making a real impact in social housing.
- Qualifications: Knowledge of the industry and excellent organisational skills required.
- Other info: Full UK driving licence needed; based in Cambridgeshire, Northamptonshire, North-Buckinghamshire or Bedfordshire.
The predicted salary is between 28800 - 43200 £ per year.
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Trainee Client Account Manager (Graduate), Cambridge
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Client:
The Symphony Group PLC
Location:
Cambridge, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
63e569f6dfe7
Job Views:
3
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
Symphonyhave an exciting opportunity for aTrainee Client Account Manager (Graduate) tojoin the Client Solutions Team, covering the Central and East England area. The role could also involve occasional overnight stays and the ideal candidate must be located in the Cambridgeshire, Northamptonshire, North-Buckinghamshire or Bedfordshire areas. You will join them on a full-time, permanent basis, and in return, you will receive a competitive salary.
As the UK market leading Kitchen, Bedroom and Bathroom fitted furniture manufacturer, we have had unsuppressed growth over the last 50 years, with an emphasis on providing a high standard of products and service. We are currently seeking the very best people, to further strengthen our position within the industry by appointing dedicated individuals to share in our success.
About the Trainee Client Account Manager (Graduate)role:
The successful candidate will be responsible for building new relationships and developing existing relationships with clients, producing specifications relating to mixed tenure new build developments, and planned refurbishments schemes, and managing social housing refurbishment programmes.
The key responsibilities of their Trainee Client Account Manager (Graduate) will include:
- Working closely with clients (such as housing associations, councils, BTR providers etc.) within the Social Housing market to create specifications for mixed tenure new build schemes to help meet clients’ budgets. Once approved the live Developments will be passed onto the Contractor or Skyline Teams to look after the running of the sites.
- Developing and growing relationships with key personnel within the Client Maintenance, and Development teams.
- Building a pipeline of New Build Developments and Specification for Clients within the Social Housing sector.
- Forecasting pipeline for secured new build work passed onto the Contractor or Special Projects teams, as well as the planned refurbishment works.
- Conducting Factory and Marketing Suite tours at Head Office to demonstrate the service and products that Symphony can provide.
- Producing monthly reports on all opportunities and sales.
- Maintain customer contact details to ensure customer records are kept up to date.
- Manage / control the quotation tender process through to the delivery of social housing refurbishment programmes.
To meet the requirements of their Trainee Client Account Manager (Graduate), you will have:
- Knowledge of the industry, company’s terms of trading, range of manufactured and bought out products and all major competitors.
- An understanding of the Social Housing Market.
- Excellent organisational and administrative skills.
- The ability to “think outside the box” to find solutions.
- A full UK driving licence as you will be required to travel within the region and to other parts of the UK as required.
As their Trainee Client Account Manager (Graduate), you will be:
- Able to manage your own diary and time efficiently and effectively.
- Able to communicate confidently with people at all levels from site operative to Director.
- Willing to work as part of a dynamic team.
- Able to work under pressure to maintain deadlines.
- Computer literate, with good PowerPoint and Excel skills.
- Self-motivated and enthusiastic.
- Professionally presentable at all times.
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Trainee Client Account Manager (Graduate) employer: The Symphony Group PLC
Contact Detail:
The Symphony Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Client Account Manager (Graduate)
✨Tip Number 1
Familiarise yourself with the Social Housing market and the key players in the industry. Understanding the needs and challenges faced by housing associations and councils will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals already working in client account management or the social housing sector. Attend relevant events or join online forums to gain insights and potentially make connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss your organisational and administrative skills in detail. Think of specific examples where you've successfully managed projects or tasks, as this will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Showcase your communication skills by practising how you would present Symphony's products and services. Consider doing mock presentations to friends or family to build confidence and refine your delivery.
We think you need these skills to ace Trainee Client Account Manager (Graduate)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Trainee Client Account Manager position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your education, relevant experience, and skills. Emphasise any experience related to client management, social housing, or teamwork, as these are key aspects of the role.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Symphony and how your background makes you a suitable candidate for the Trainee Client Account Manager position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in client-facing roles.
How to prepare for a job interview at The Symphony Group PLC
✨Research the Company
Before your interview, make sure to research Symphony Group thoroughly. Understand their products, services, and position in the market. This will help you answer questions confidently and show your genuine interest in the role.
✨Know the Social Housing Market
Familiarise yourself with the social housing sector, including key players and current trends. Being able to discuss relevant topics during the interview will demonstrate your knowledge and enthusiasm for the industry.
✨Prepare Examples of Your Skills
Think of specific examples from your past experiences that showcase your organisational skills, ability to work under pressure, and problem-solving capabilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Practice Your Communication Skills
As a Trainee Client Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery.
