Customer Services Administrator – Hybrid Role with Bonus in Barnsley
Customer Services Administrator – Hybrid Role with Bonus

Customer Services Administrator – Hybrid Role with Bonus in Barnsley

Barnsley Full-Time 30000 - 42000 £ / year (est.) No home office possible
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The Symphony Group PLC

At a Glance

  • Tasks: Handle customer queries, process orders, and support field personnel in a dynamic environment.
  • Company: Leading furniture manufacturer with a focus on customer satisfaction.
  • Benefits: Competitive salary, bonuses, free parking, and generous leave.
  • Why this job: Join a supportive team and make a difference in customer service.
  • Qualifications: Prior customer service experience and strong communication skills.
  • Other info: Enjoy flexible working options after training and staff discounts.

The predicted salary is between 30000 - 42000 £ per year.

A leading manufacturer in furniture is seeking a Customer Services Administrator for their Barnsley office. This full-time, permanent position involves handling customer queries, processing orders, and supporting field personnel.

The ideal candidate will have prior customer service experience and possess excellent communication, organizational, and IT skills.

The role offers a competitive salary, free parking, bonuses, and potential for flexible working after training, along with generous leave and staff discounts.

Customer Services Administrator – Hybrid Role with Bonus in Barnsley employer: The Symphony Group PLC

Join a leading furniture manufacturer in Barnsley, where we prioritise employee satisfaction and growth. Our vibrant work culture fosters collaboration and innovation, offering competitive salaries, bonuses, and generous leave alongside staff discounts. With opportunities for flexible working arrangements post-training, we are committed to supporting your professional development in a rewarding environment.
The Symphony Group PLC

Contact Detail:

The Symphony Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Services Administrator – Hybrid Role with Bonus in Barnsley

Tip Number 1

Network like a pro! Reach out to your connections in the furniture industry or customer service field. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.

Tip Number 2

Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky customer queries or order issues. We want you to shine and show off those excellent communication skills!

Tip Number 3

Don’t forget to research the company! Knowing their products and values will help you tailor your answers during the interview. Plus, it shows you’re genuinely interested in being part of their team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Customer Services Administrator – Hybrid Role with Bonus in Barnsley

Customer Service Experience
Communication Skills
Organizational Skills
IT Skills
Order Processing
Query Handling
Support for Field Personnel
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and relevant skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Services Administrator role. We love seeing enthusiasm and a genuine interest in our company, so let your personality come through.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since that’s a key part of the role. Avoid jargon and make it easy for us to see your qualifications.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!

How to prepare for a job interview at The Symphony Group PLC

Know the Company Inside Out

Before your interview, take some time to research the furniture manufacturer. Understand their products, values, and what sets them apart in the market. This knowledge will not only impress the interviewer but also help you tailor your answers to align with the company's ethos.

Showcase Your Customer Service Skills

Since this role is all about handling customer queries, be ready to share specific examples from your past experiences. Think of situations where you resolved issues or went above and beyond for a customer. This will demonstrate your capability and passion for customer service.

Prepare for Common Questions

Anticipate questions related to order processing and supporting field personnel. Practice your responses to questions like 'How do you handle difficult customers?' or 'Can you describe your experience with order management systems?' This preparation will help you feel more confident during the interview.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Customer Services Administrator – Hybrid Role with Bonus in Barnsley
The Symphony Group PLC
Location: Barnsley
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