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- Tasks: Handle customer queries, process orders, and support the sales team.
- Company: Join Symphony, a leading manufacturer with nearly 50 years of experience.
- Benefits: Enjoy free parking, a pleasant work environment, and attractive quarterly bonuses.
- Why this job: Be part of a successful team in a fast-paced, dynamic industry.
- Qualifications: Customer service experience, strong communication, and organisational skills required.
- Other info: No weekend work and opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting for a Customer Services Administrator to join the team in the Commercial Sales Office, based at our head office in Barnsley. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary.
As one of the UK's leading manufacturers of Kitchen, Bedroom and Bathroom fitted furniture, Symphony has had unsuppressed growth, with almost 50 years' experience. Our emphasis is on providing a high standard for all our products and the services we offer. We are currently seeking the very best people, to further strengthen our position within the industry by appointing dedicated individuals to share in our success.
Key responsibilities of the Administrator role will include:
- Handling telephone queries from internal and external customers.
- Processing orders whilst ensuring that deadlines are achieved.
- Supporting the Symphony field-based personnel.
- Dealing with buyers, quoting prices, and ensuring correct procedures are followed with reference to customer orders and pricing.
- General administration duties.
- Undertaking other such duties and responsibilities, as when requested.
To fulfil this Administrator position, you will preferably have:
- Previous experience in customer service.
- An excellent telephone manner.
- Good communication skills, both written and verbal.
- Strong organisational skills.
- A keen eye for detail as accuracy is important.
- Strong IT skills.
- Excellent timekeeping and time management skills.
And be able to:
- Work under pressure in a fast-paced environment.
- Meet strict deadlines.
- Communicate with people at all levels.
This position offers:
- Free car parking.
- Pleasant working environment.
- Attractive quarterly bonus.
- No weekend work.
Administrator employer: The Symphony Group PLC
Contact Detail:
The Symphony Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Make sure to research Symphony and its products before your interview. Knowing the ins and outs of the company will show that you're genuinely interested and ready to contribute to our success.
✨Tip Number 2
Practice your telephone skills! Since you'll be handling queries, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with common customer service scenarios.
✨Tip Number 3
Prepare examples from your past experiences that highlight your organisational skills and ability to work under pressure. We love hearing about how you’ve tackled challenges in fast-paced environments!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for dedicated individuals like you to join our team.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your customer service experience and any relevant skills that match what we're looking for. We want to see how you can contribute to our success!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with our needs. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Use clear language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. We can't wait to see what you've got!
How to prepare for a job interview at The Symphony Group PLC
✨Know Your Stuff
Before the interview, make sure you understand Symphony's products and services. Familiarise yourself with their kitchen, bedroom, and bathroom furniture offerings. This will not only show your interest but also help you answer questions more confidently.
✨Practice Your Communication Skills
Since the role requires excellent communication skills, practice articulating your thoughts clearly. You could even do a mock interview with a friend or family member to get comfortable with speaking about your previous customer service experience.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised, especially in a fast-paced environment. Think of specific examples where you successfully handled multiple tasks or met tight deadlines, as this will demonstrate your ability to thrive under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like for an Administrator at Symphony, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
