Watch Brand Specialist & Customer Experience Lead
Watch Brand Specialist & Customer Experience Lead

Watch Brand Specialist & Customer Experience Lead

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and help customers find their perfect watch.
  • Company: Leading watch manufacturer known for quality and style.
  • Benefits: Competitive pay, training opportunities, and a fun team environment.
  • Why this job: Join a passionate team and enhance your retail skills in a stylish setting.
  • Qualifications: Retail or customer service experience and great communication skills.
  • Other info: Opportunity to grow within a prestigious brand and learn about luxury watches.

The predicted salary is between 28800 - 43200 £ per year.

A leading watch manufacturer is seeking a Sales Associate in Greater London. The role involves greeting and serving customers with fast, friendly service, ensuring familiarity with product ranges, and contributing to sales targets.

Candidates should have experience in retail or customer service and possess strong communication skills. This position also includes responsibilities such as overseeing colleagues and maintaining store cleanliness. Excellent training and product knowledge delivery will be provided.

Watch Brand Specialist & Customer Experience Lead employer: The SWATCH Group

As a leading watch manufacturer in Greater London, we pride ourselves on fostering a dynamic work environment that values customer experience and employee development. Our team enjoys comprehensive training, opportunities for career advancement, and a supportive culture that encourages collaboration and excellence in service. Join us to be part of a brand that not only values its customers but also invests in the growth and well-being of its employees.
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Contact Detail:

The SWATCH Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Watch Brand Specialist & Customer Experience Lead

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with their product ranges and history. This way, when you chat with potential employers, you can show off your passion and knowledge about the watches.

✨Tip Number 2

Practice your customer service skills! Role-play with friends or family to nail down how you'd greet and serve customers. The more comfortable you are, the better you'll shine in interviews.

✨Tip Number 3

Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips on landing that Sales Associate role.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining the team and ready to contribute to those sales targets!

We think you need these skills to ace Watch Brand Specialist & Customer Experience Lead

Customer Service
Sales Skills
Communication Skills
Product Knowledge
Team Leadership
Retail Experience
Attention to Detail
Store Maintenance

Some tips for your application 🫡

Show Your Passion for Watches: When writing your application, let your love for watches shine through! Share any personal experiences or knowledge about watch brands that could impress us and show why you're the perfect fit for this role.

Highlight Your Customer Service Skills: Make sure to emphasise your experience in retail or customer service. We want to see how you've gone above and beyond to provide excellent service in the past, so share specific examples that demonstrate your skills!

Be Friendly and Approachable: Your written application should reflect the friendly and welcoming attitude we value at StudySmarter. Use a warm tone and be personable – we want to get a sense of who you are beyond just your qualifications.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at The SWATCH Group

✨Know Your Watches

Familiarise yourself with the brand's product range before the interview. Being able to discuss specific models, their features, and what sets them apart will show your genuine interest and knowledge, which is crucial for a Watch Brand Specialist.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs, as this will demonstrate your suitability for the role.

✨Practice Your Communication

Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.

✨Teamwork Matters

Since you'll be overseeing colleagues, be ready to discuss your experience working in teams. Highlight any leadership roles you've had and how you contributed to a positive team environment, as this will be important for the Customer Experience Lead aspect of the job.

Watch Brand Specialist & Customer Experience Lead
The SWATCH Group

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