Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers with friendly service and help them find the perfect products.
- Company: Join a dynamic retail team at a leading watch boutique in Cheshire Oaks.
- Benefits: Enjoy flexible hours, competitive pay, and a fun work environment.
- Why this job: Be part of a vibrant culture that values customer experience and teamwork.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This is a part-time role for 20 hours over a 3-month fixed term.
Job description
Key Tasks:
Sales
- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other products.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.
Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- Maintain correct processing of all deliveries.
Cash Handling/Payment Transactions
- All transactions to be handled in a responsible and secure way.
- Till functions, cashing up, payments and general duties.
- Dealing with, and handling of, cash, credits cards and international currency.
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Back of house and shop floor are both just as important.
- Health and Safety aware.
- Good Visual Merchandising standards.
Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Can present, and conduct, themselves in a professional manner to both customers and colleagues.
- Can deal with international customers and familiar with their customs and culture.
- Can communicate clearly to consumers and colleagues.
Product Knowledge
- Attend regular training days.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
Other
- To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
#J-18808-Ljbffr
Retail Sales Advisor - Part time - 20 hours, 3 months FTC - Cheshire Oaks employer: The SWATCH Group
Contact Detail:
The SWATCH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Part time - 20 hours, 3 months FTC - Cheshire Oaks
✨Tip Number 1
Familiarise yourself with the product range before your interview. Knowing the ins and outs of the watches and other products will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you articulate how you would provide exceptional service, which is a key part of the job.
✨Tip Number 3
Research the company’s values and mission statement. Being able to align your personal values with those of the company during your conversation can make a strong impression.
✨Tip Number 4
Prepare questions to ask during your interview about the team dynamics and sales targets. This shows that you are proactive and genuinely interested in contributing to the store's success.
We think you need these skills to ace Retail Sales Advisor - Part time - 20 hours, 3 months FTC - Cheshire Oaks
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you provided exceptional customer service or met sales targets, as these are key aspects of the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to deliver memorable customer experiences. Mention specific skills related to product knowledge and communication, as these are crucial for the role.
Showcase Your Product Knowledge: In your application, demonstrate your understanding of the products you will be selling. Mention any relevant training or experience with watches or similar merchandise to show you can provide reliable information to customers.
Highlight Your Teamwork Skills: Retail environments thrive on teamwork. Include examples of how you've successfully worked with colleagues in the past to achieve sales targets or improve customer satisfaction, as this aligns with the company's expectations.
How to prepare for a job interview at The SWATCH Group
✨Know Your Products
Familiarise yourself with the product range, especially watches, as this role requires you to provide detailed information to customers. Being knowledgeable will not only impress your interviewers but also show your commitment to delivering exceptional customer service.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This could include handling difficult situations or going above and beyond for a customer. Highlighting these experiences will showcase your ability to create memorable experiences for customers.
✨Understand Sales Targets
Research how sales targets work in retail environments. Be ready to discuss how you can contribute to achieving these targets and share any relevant experience you have in meeting or exceeding sales goals.
✨Showcase Your Communication Skills
Since the role involves interacting with both customers and colleagues, practice clear and professional communication. Be prepared to demonstrate your ability to engage with diverse customers, including those from different cultural backgrounds.
