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For Companies At a Glance
- Tasks: Deliver exceptional customer service and promote OMEGA products in a luxury retail environment.
- Company: Join the prestigious OMEGA team in Edinburgh, known for excellence and luxury.
- Benefits: Competitive pay, dynamic work environment, and opportunities to learn about luxury watches.
- Other info: Flexible shifts and opportunities to interact with international clients.
- Why this job: Be part of a brand that values passion for luxury and offers a unique retail experience.
- Qualifications: Experience in retail, especially in luxury or jewellery, with a flair for customer engagement.
The predicted salary is between 22000 - 26000 £ per year.
Main Function
To provide exceptional levels of customer service to all clients. Merchandise, promote and sale of all OMEGA products. Meeting all sales targets and Boutique objectives.
Key Responsibilities
- Security: Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures. Maintain/build a general awareness of products and security hot spots. Follow Company policy and procedures for opening/closing the store. Maintain correct processing of all deliveries.
- Cash Handling/Payment Transactions: All transactions to be handled in a responsible and secure way. Till functions, cashing up, payments and general duties. Dealing with, and handling of, cash, credit cards.
- Care of the Store: Ensure the store is kept clean and presentable at all times. Back of house and shop floor are both just as important. Health and Safety aware. Good Visual Merchandising standards.
- Communication: Adhere to company policies and regulations. Attend briefing sessions as directed by your line manager. Can present, and conduct, themselves in a professional manner to both customers and colleagues. Can deal with international clients and familiar with their customs and culture. Can communicate clearly to clients and colleagues.
- Product Knowledge: Attend regular training days. Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions. Be able to deliver good product knowledge to our customers.
- Other: To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
Professional requirements
- Experience in the Retail Industry at a sales advisor level.
- Previous experience from a watch/jewellery, or prestige retail background.
- Must have an understanding of luxury retail.
- Must enjoy their work and have a natural passion for OMEGA, watches in general, or selling in a luxury retailer.
- Be accommodating to shifts, longer trading hours and staying late for VIPs etc.
- Have experience dealing with international customers.
Job Location: 4 Multrees Walk EH1 3DQ Edinburgh (Scotland) United Kingdom
Retail Sales Advisor - OMEGA Edinburgh employer: The SWATCH Group
Contact Detail:
The SWATCH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - OMEGA Edinburgh
✨Tip Number 1
Get to know the brand inside out! Research OMEGA's history, products, and values. This way, when you walk into that interview, you can show your passion and knowledge, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different customer scenarios. This will help you feel more confident in showcasing your ability to provide exceptional service during the interview.
✨Tip Number 3
Dress the part! When applying for a luxury retail position like this, make sure your outfit reflects the brand's style. Looking polished and professional will give a great first impression and show you understand the luxury market.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Sales Advisor - OMEGA Edinburgh
Some tips for your application 🫡
Show Your Passion for OMEGA: When you're writing your application, let your love for OMEGA and luxury retail shine through. We want to see that you’re not just looking for a job, but that you genuinely enjoy the products and the experience of selling them.
Highlight Relevant Experience: Make sure to mention any previous roles in retail, especially if you've worked with watches or jewellery. We’re keen on seeing how your past experiences can help you meet our sales targets and provide exceptional customer service.
Be Professional Yet Approachable: Your written application should reflect a balance of professionalism and friendliness. We want to know that you can communicate clearly and effectively, just like you would with our international clients.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re tech-savvy and ready to embrace our digital world.
How to prepare for a job interview at The SWATCH Group
✨Know Your Products Inside Out
Make sure you have a solid understanding of OMEGA's product range. Familiarise yourself with the features, history, and unique selling points of their watches. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial in luxury retail, so be ready to demonstrate your ability to connect with clients.
✨Dress to Impress
Since you're applying for a luxury retail position, your appearance matters. Dress smartly and professionally for the interview. This shows that you understand the brand's image and are serious about the role.
✨Be Culturally Aware
Given that you'll be dealing with international clients, brush up on cultural customs and etiquette. Mentioning this during your interview can highlight your adaptability and readiness to engage with a diverse clientele, which is a big plus for the role.