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- Tasks: Deliver exceptional customer service and promote products in a vibrant retail environment.
- Company: Join a leading retail brand known for its friendly atmosphere.
- Benefits: Flexible part-time hours, competitive pay, and employee discounts.
- Why this job: Gain valuable experience in sales while connecting with customers every day.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Perfect for students looking to balance work and studies.
The predicted salary is between 11 - 16 £ per hour.
To provide exceptional levels of customer service to all customers. Merchandise, promote and sell all products to end consumers. Meeting all sales targets and store objectives.
- Sales: Greet and serve all customers providing a friendly service and delivering a full and memorable experience. Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary. Ensure good knowledge of all functions of watches and other products. Provide reliable information to customers in all matters relating to sales and customer service. Help display merchandise as directed. Contribute to the store reaching its monthly, quarterly and annual sales targets. Deliver exceptional customer service to every customer, every time, whether by email, over the phone, or in person in the store.
- Security: Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures. Maintain/build a general awareness of products and security hot spots. Follow company policy and procedures for opening/closing the store. Maintain correct processing of all deliveries.
- Cash Handling/Payment Transactions: All transactions to be handled in a responsible and secure way. Till functions, cashing up, payments and general duties. Dealing with, and handling of, cash, credit cards and international currency.
- Care of the Store: Ensure the store is kept clean and presentable at all times. Back of house and shop floor are both just as important. Health and safety aware. Good visual merchandising standards.
- Communication: Adhere to company policies and regulations. Attend briefing sessions as directed by your line manager. Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear. Be familiar with international customers' customs and culture.
- Product Knowledge: Attend regular training days. Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions. Be able to deliver good product knowledge to our customers.
- Other: To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
Retail Sales Advisor Edinburgh Part-Time employer: The SWATCH Group
Contact Detail:
The SWATCH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor Edinburgh Part-Time
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on their products and values. This way, you can show them you're genuinely interested and ready to provide that exceptional customer service they’re after.
✨Tip Number 2
Practice your people skills! Since this role is all about interacting with customers, try role-playing different scenarios with friends or family. This will help you feel more confident when it comes to greeting and serving customers in real life.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Retail Sales Advisor Edinburgh Part-Time
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in providing exceptional customer service. We want to see how you can create memorable experiences for our customers, so share specific examples that showcase your friendly and helpful nature.
Know Your Products: Familiarise yourself with our product range before applying. In your application, mention any relevant knowledge or experience you have with watches or similar products. This shows us you're proactive and ready to engage with our customers about what we offer.
Be Professional and Clear: Your written application should reflect professionalism. Use clear language and structure your thoughts well. Remember, communication is key in this role, so let us see your ability to convey information effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re tech-savvy and keen to join our team!
How to prepare for a job interview at The SWATCH Group
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with the product range. Research the types of watches and other items the store sells. Being able to discuss features and benefits confidently will impress your interviewer and show that you're genuinely interested in the role.
✨Practice Your Customer Service Scenarios
Think about common customer service situations you might face in retail. Prepare examples of how you would handle difficult customers or upsell products. This will demonstrate your ability to provide exceptional service and meet sales targets.
✨Show Off Your Communication Skills
During the interview, focus on clear and professional communication. Practice speaking about your experiences and skills in a way that’s easy to understand. Remember, you’ll need to communicate effectively with both customers and colleagues in this role.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and shows that you take the opportunity seriously. Plus, it aligns with the retail environment where presentation is key.