Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and support sales in a luxury retail environment.
- Company: Join the prestigious Blancpain team at Selfridges, known for excellence.
- Benefits: Competitive pay, employee discounts, and opportunities for personal growth.
- Why this job: Be part of a luxury brand and create memorable moments for clients.
- Qualifications: Strong communication skills and a passion for luxury products.
- Other info: Dynamic retail environment with potential for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
The Retail Sales Advisor provides exceptional experiences for all visitors in order to build long-term relationships and achieve sales targets. Working together with colleagues, the Assistant Concession Manager and the Blancpain management team, the Retail Sales Advisor helps ensure that every client experiences the high level of service worthy of a Blancpain timepiece.
Key Responsibilities
- Provide excellent client experience and timely, pertinent follow-up for both prospective clients and owners (Customer service).
- Propose clients for, and participate in, local activation events in line with the Brand Universe.
- Support colleagues in their sales by helping to prepare invoices, gifts, packaging.
- Ensure requests and enquiries (online, email, phone) are followed up in a timely manner.
- Develop and maintain a high level of sales technique and watchmaking savoir-faire knowledge.
- Follow-up with customer repairs liaising with customer care in Southampton and HQ.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Placing orders for Blancpain accessories, ensuring stock is up to date and available.
Concession Operations
- Actively participate in the proper maintenance of the concession: product displays, props set-up, etc.
- Understand and respect all operating, H&S and security guidelines.
- Follow the security and proper maintenance of stock timepieces.
Retail Sales Advisor Blancpain Selfridges employer: The SWATCH Group
Contact Detail:
The SWATCH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor Blancpain Selfridges
✨Tip Number 1
Get to know the brand inside out! Research Blancpain's history, values, and products. This will not only impress during interviews but also help you connect with potential clients.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of a mirror. Focus on how you would provide an exceptional client experience and handle inquiries like a pro.
✨Tip Number 3
Network like a champ! Attend local events related to luxury brands or watchmaking. Meeting people in the industry can open doors and give you insider tips on landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Retail Sales Advisor Blancpain Selfridges
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury brands shine through. We want to see how excited you are about working with Blancpain and providing top-notch service to clients. Share any relevant experiences that highlight your passion!
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your sales experience and customer service skills that align with the job description. We appreciate when candidates take the time to connect their background to what we’re looking for.
Be Personable and Professional: While we love a friendly tone, remember to keep it professional. Use clear language and avoid jargon. We want to get to know the real you, so let your personality come through while maintaining a level of professionalism that reflects our brand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes it easier for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at The SWATCH Group
✨Know Your Product
Before the interview, make sure you have a solid understanding of Blancpain's history and their timepieces. Familiarise yourself with their unique features and craftsmanship. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you built relationships with clients and resolved any issues. This is crucial for a Retail Sales Advisor role, so be ready to discuss how you can create memorable experiences for customers.
✨Demonstrate Team Spirit
Since you'll be working closely with colleagues and management, highlight your ability to collaborate effectively. Share instances where you've supported team members or contributed to a group goal. This will show that you're not just focused on individual sales but also on the success of the entire team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, upcoming events, or how they measure success in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
