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- Tasks: Greet customers, provide product knowledge, and help achieve sales targets.
- Company: Join the vibrant Swatch team in a dynamic retail environment.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Perfect for students looking to gain retail experience.
- Why this job: Be part of a fun team while learning about trendy watches.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Sales
- Greet and serve all customers providing a fast friendly service.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other Swatch products.
- Provide reliable information to customers in all matters relating to guaranteed and after sales service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly sales targets.
- Oversee colleagues on the shop floor to ensure best practice is adhered to at all times, providing on the spot feedback when required.
Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- All transactions to be handled in a responsible and secure way.
Reporting
- Accurate reporting of all administration and stock control.
- Collation of sales figures.
- Clearly articulate/communicate any issues the store has had in the absence of the Store Manager and/or Assistant Manager.
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Delegate tasks to colleagues to ensure productivity during peak trade.
Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Hold briefing sessions in the absence of the Store Manager or Assistant Manager.
- Confident to communicate at all levels, within the Store and with the wider Swatch Group teams.
- Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
- Be familiar with international customer’s customs and culture.
Product Knowledge
- Attend regular training programmes.
- Confidently deliver product knowledge and train colleagues on upcoming collections.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
Other
- To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
- As a member of the store management team be prepared to act up in a more senior capacity when the Store Manager and/or Assistant Manager are out of the business.
- Assist the store management team to lead and inspire your colleagues.
- Ensure service standards and behaviours are in line with training and Swatch guidelines at all times.
Part-Time Retail Sales Advisor Swatch White City 20 hours per week employer: The SWATCH Group
Contact Detail:
The SWATCH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Retail Sales Advisor Swatch White City 20 hours per week
✨Tip Number 1
Get to know the Swatch products inside out! Familiarise yourself with the different watch functions and styles so you can impress customers with your knowledge. This will not only help you stand out but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills before the interview. Think about how you'd greet customers and handle their queries. A friendly, approachable attitude goes a long way in retail, and we want to see that shine through!
✨Tip Number 3
Show us your teamwork skills! Be ready to discuss how you've worked with others in the past, especially in busy environments. Highlighting your ability to support colleagues and contribute to team goals will make you a strong candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Swatch family. We can’t wait to see what you bring to the table!
We think you need these skills to ace Part-Time Retail Sales Advisor Swatch White City 20 hours per week
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Know Your Stuff: Make sure to demonstrate your knowledge about Swatch and our products in your application. Mention any relevant experience or interest in watches, as this shows us you're genuinely excited about the role!
Tailor Your Application: Don’t just send a generic application. Tailor it to the job description! Highlight your skills that match what we’re looking for, like customer service experience or teamwork abilities. This shows us you’ve done your homework.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at The SWATCH Group
✨Know Your Products Inside Out
Make sure you’re familiar with Swatch's product range, both past and present. Brush up on the features and functions of their watches so you can confidently answer any questions about them during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will demonstrate your ability to greet and serve customers effectively.
✨Be Ready to Discuss Teamwork
Since you'll be overseeing colleagues on the shop floor, be prepared to talk about your experience working in a team. Share instances where you’ve provided feedback or helped improve team performance, showing that you can lead and inspire others.
✨Understand Security Protocols
Familiarise yourself with basic retail security practices, such as preventing shrinkage and handling transactions securely. Being able to discuss these topics will show that you take the responsibility of maintaining store security seriously.