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For Companies At a Glance
- Tasks: Greet customers, provide product knowledge, and help achieve sales targets.
- Company: Join the vibrant Swatch team at Battersea Power Station.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Be part of a dynamic brand and enhance your retail skills.
- Qualifications: Passion for customer service and a keen interest in watches.
- Other info: Opportunity to grow within a global brand and learn from the best.
The predicted salary is between 10 - 13 £ per hour.
Sales
- Greet and serve all customers providing a fast friendly service.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other Swatch products.
- Provide reliable information to customers in all matters relating to guaranteed and after sales service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly sales targets.
- Oversee colleagues on the shop floor to ensure best practice is adhered to at all times, providing on the spot feedback when required.
Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for closing the store.
- All transactions to be handled in a responsible and secure way.
Reporting
- Accurate reporting of all administration and stock control.
- Collation of sales figures.
- Clearly articulate/communicate any issues the store has had in the absence of the Store Manager and/or Assistant Manager.
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Delegate tasks to colleagues to ensure productivity during peak trade.
Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Hold briefing sessions in the absence of the Store Manager or Assistant Manager.
- Confident to communicate at all levels, within the Store and with the wider Swatch Group teams.
- Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
- Be familiar with international customer’s customs and culture.
Product Knowledge
- Attend regular training programmes.
- Confidently deliver product knowledge and train colleagues on upcoming collections.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
Other
- To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
- As a member of the store management team be prepared to act up in a more senior capacity when the Store Manager and/or Assistant Manager are out of the business.
- Assist the store management team to lead and inspire your colleagues.
- Ensure service standards and behaviours are in line with training and Swatch guidelines at all times.
Part-Time Retail Sales Advisor Swatch Battersea Power Station 16 hours per week employer: The SWATCH Group
Contact Detail:
The SWATCH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Retail Sales Advisor Swatch Battersea Power Station 16 hours per week
✨Tip Number 1
Get to know the Swatch products inside out! Familiarise yourself with the latest collections and features so you can impress during interviews. Show us that you're not just a fan, but a walking Swatch encyclopedia!
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that friendly and fast service vibe. We want to see you shine when it comes to greeting customers and making them feel welcome.
✨Tip Number 3
Be proactive in showcasing your teamwork abilities. Share examples of how you've helped colleagues in past roles or during group projects. We love candidates who can lead and inspire others, especially on the shop floor!
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to contribute to our sales targets!
We think you need these skills to ace Part-Time Retail Sales Advisor Swatch Battersea Power Station 16 hours per week
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Know Your Stuff: Make sure to demonstrate your knowledge about Swatch and our products in your application. Mention any relevant experience or interest in watches, as this shows us you're genuinely excited about the role!
Tailor Your Application: Don’t just send a generic application. Tailor it to the job description! Highlight how your skills and experiences align with what we’re looking for in a Part-Time Retail Sales Advisor. This shows us you’ve done your homework.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at The SWATCH Group
✨Know Your Products Inside Out
Make sure you’re familiar with Swatch's product range, both past and present. This means understanding the features of different watches and being able to discuss them confidently. Brush up on any new collections or special editions that might be coming out soon.
✨Show Off Your Customer Service Skills
During the interview, highlight your experience in providing excellent customer service. Think of specific examples where you’ve gone above and beyond for a customer. Remember, this role is all about greeting and serving customers with a friendly attitude!
✨Demonstrate Team Leadership Potential
Since you’ll be overseeing colleagues on the shop floor, it’s important to show that you can lead and inspire a team. Share any past experiences where you’ve taken charge or provided feedback to peers, even if it was in a casual setting.
✨Be Ready to Discuss Sales Targets
Familiarise yourself with how sales targets work and be prepared to discuss how you can contribute to achieving them. Think of ways you’ve helped meet targets in previous roles and be ready to share those stories during the interview.
