At a Glance
- Tasks: Greet customers, provide product knowledge, and ensure a memorable shopping experience.
- Company: Join Tissot, a leading watch brand known for quality and style.
- Benefits: Competitive pay, employee discounts, and opportunities for growth.
- Other info: Flexible hours, perfect for students looking to gain retail experience.
- Why this job: Be part of a dynamic team and help customers find their perfect watch.
- Qualifications: Passion for customer service and a keen interest in watches.
The predicted salary is between 20000 - 25000 £ per year.
Sales
- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other Tissot products.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time, whether by email, over the phone, or in person in the Boutique.
Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- Maintain correct processing of all deliveries.
Cash Handling/Payment Transactions
- All transactions to be handled in a responsible and secure way.
- Till functions, cashing up, payments and general duties.
- Dealing with, and handling of, cash, credit cards and international currency.
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Back of house and shop floor are both just as important.
- Health and Safety aware.
- Good Visual Merchandising standards.
Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Can present, and conduct, themselves in a professional manner to both customers and colleagues.
- Can deal with international customers and familiar with their customs and culture.
- Can communicate clearly to consumers and colleagues.
Product Knowledge
- Attend regular training days.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
Retail Sales Advisor Tissot in London employer: The SWATCH Group
As a Retail Sales Advisor at Tissot, you will be part of a dynamic team that values exceptional customer service and product knowledge. Our supportive work culture encourages personal growth through regular training and development opportunities, ensuring you are well-equipped to provide a memorable experience for our customers. Located in a vibrant retail environment, Tissot offers a unique chance to engage with a diverse clientele while contributing to the success of a prestigious brand.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor Tissot in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tissot's product range and history. This way, when you chat with potential employers, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family where you handle different customer interactions. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to job referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Tissot. Don’t miss out on that opportunity!
We think you need these skills to ace Retail Sales Advisor Tissot in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and engaging tone can make a big difference in how we perceive your fit for the role.
Know Your Stuff:Make sure to highlight your knowledge of Tissot products and the retail industry. We love candidates who show they’ve done their homework and understand what makes our brand special. Mention any relevant experience or training that showcases your product knowledge.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Retail Sales Advisor role. We appreciate when applicants take the time to connect their background with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The SWATCH Group
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Tissot's product range, including their features and history. This will not only impress your interviewers but also show that you're genuinely interested in the brand.
✨Practice Your Customer Service Skills
Since the role focuses heavily on customer interaction, think of examples from your past experiences where you provided exceptional service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Showcase Your Communication Skills
Prepare to demonstrate your ability to communicate clearly and professionally. You might be asked to role-play a customer interaction, so practice speaking confidently and courteously, whether in person or over the phone.
✨Understand the Importance of Visual Merchandising
Familiarise yourself with good visual merchandising standards. Be prepared to discuss how you would contribute to maintaining an attractive store layout and how it impacts sales and customer experience.
