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- Tasks: Serve customers with a smile and share your passion for Swatch products.
- Company: Join the vibrant Swatch team at Battersea Power Station.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Opportunity to grow within a global brand and learn about retail.
- Why this job: Be part of a dynamic team and help customers find their perfect watch.
- Qualifications: Great communication skills and a love for fashion and accessories.
The predicted salary is between 10 - 12 £ per hour.
Sales
- Greet and serve all customers providing a fast friendly service.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other Swatch products.
- Provide reliable information to customers in all matters relating to guaranteed and after sales service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly sales targets.
- Oversee colleagues on the shop floor to ensure best practice is adhered to at all times, providing on the spot feedback when required.
Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- All transactions to be handled in a responsible and secure way.
Reporting
- Accurate reporting of all administration and stock control.
- Collation of sales figures.
- Clearly articulate/communicate any issues the store has had in the absence of the Store Manager and/or Assistant Manager.
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Delegate tasks to colleagues to ensure productivity during peak trade.
Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Hold briefing sessions in the absence of the Store Manager or Assistant Manager.
- Confident to communicate at all levels, within the Store and with the wider Swatch Group teams.
- Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.
- Be familiar with international customer’s customs and culture.
Product Knowledge
- Attend regular training programmes.
- Confidently deliver product knowledge and train colleagues on upcoming collections.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
Other
- To undertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
- As a member of the store management team be prepared to act up in a more senior capacity when the Store Manager and/or Assistant Manager are out of the business.
- Assist the store management team to lead and inspire your colleagues.
- Ensure service standards and behaviours are in line with training and Swatch guidelines at all times.
Part-Time Retail Sales Advisor Swatch Battersea Power Station 20 hours per week in London employer: The SWATCH Group
Contact Detail:
The SWATCH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Retail Sales Advisor Swatch Battersea Power Station 20 hours per week in London
✨Tip Number 1
Get to know the Swatch products inside out! Familiarise yourself with the latest collections and features so you can impress customers with your knowledge. This will not only help you stand out but also show that you're genuinely interested in the brand.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable greeting and serving customers. The more relaxed and friendly you are, the better the experience for everyone involved.
✨Tip Number 3
Show off your teamwork skills! Be ready to support your colleagues and step up when needed. Highlighting your ability to work well with others can really make you a standout candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Swatch team right from the start!
We think you need these skills to ace Part-Time Retail Sales Advisor Swatch Battersea Power Station 20 hours per week in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Know Your Stuff: Make sure to demonstrate your knowledge about Swatch and its products in your application. Familiarity with our product range shows us that you're genuinely interested and ready to engage with customers.
Tailor Your Application: Don’t just send a generic application. Tailor it to the role of Part-Time Retail Sales Advisor. Highlight relevant experiences and skills that align with the job description, especially around customer service and teamwork.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The SWATCH Group
✨Know Your Products Inside Out
Make sure you’re familiar with Swatch's product range, both past and present. This will not only help you answer questions confidently but also show your genuine interest in the brand during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer, as this is crucial for a retail role.
✨Demonstrate Team Leadership Potential
Since the role involves overseeing colleagues, be ready to discuss any previous experiences where you’ve led a team or provided feedback. Highlight your ability to inspire and motivate others.
✨Practice Clear Communication
Communication is key in retail. During the interview, practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer to show your engagement.