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For Companies At a Glance
- Tasks: Lead a dynamic sales team and ensure top-notch customer experiences in a luxury boutique.
- Company: Join Breguet, a prestigious brand known for its exquisite timepieces and rich heritage.
- Benefits: Enjoy a vibrant work environment with opportunities for personal and professional growth.
- Why this job: Be part of a luxury brand that values craftsmanship and offers a unique shopping journey.
- Qualifications: Experience in retail management and a passion for luxury goods are essential.
- Other info: Engage with high-profile clients and represent a brand with a storied legacy.
The predicted salary is between 43200 - 72000 £ per year.
Job description
Key Responsibilities:
Team Leadership
- Lead, motivate and manage a sales team, ensuring they are trained in product knowledge, customer service, and brand values.
- Conduct regular team meetings and provide performance feedback.
- Define clear targets and responsibilities for each team member.
- Evaluate and support the development of the team through ongoing training in luxury retail, clientele, and selling techniques.
- Anticipate turnover and take the lead in recruitment of new staff.
- Manage team roster, vacations and overtime.
Sales and Business Development
- Ensure excellent client experience in boutique and timely, pertinent follow-up of both prospective clients and existing clients in order to achieve sales targets.
- Propose, execute, and generate ROI on local activation events in line with the Brand Universe.
- Together with Brand Manager, HQ Retail and CRM teams, develop effective strategies to ensure the development of genuine client relationships resulting in increased business opportunities.
Customer Experience
- Deliver a world-class customer service experience by adhering to the highest standards of service.
- Offer bespoke consultations to clients, educating them on the craftsmanship, heritage, and technical features of timepieces.
- Ensure an exceptional and personalized shopping journey for each client, understanding their unique preferences and needs.
Boutique Operations & Administration
- Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines.
- Ensure compliance with company policies, procedures, and safety standards.
- Make sure that all operating, H&S and security guidelines are understood and respected.
- Assure the security and proper maintenance of stock timepieces.
- Coordinate with suppliers, Logistic Department and HQ teams regarding product deliveries, restocks, and special collections.
- Oversee cash handling, reporting, and administrative tasks, ensuring accuracy in records and operations.
Reporting & Analysis
- Track sales performance, inventory turnover, and customer feedback to assess the boutique’s performance.
- Report on KPIs, sales trends, and customer insights to Brand Manager.
- Analyse and adjust strategies based on market conditions.
Brand Representation
- Be the face of the brand, upholding the values, image, and reputation of the Breguet brand at all times.
- Represent the brand in local events, VIP client events, and high-profile promotions.
- Develop relationships with high-net-worth individuals (HNWIs), watch enthusiasts, and collectors to build a loyal client base.
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Breguet Boutique Manager employer: The SWATCH Group
Contact Detail:
The SWATCH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Breguet Boutique Manager
✨Tip Number 1
Familiarize yourself with the luxury watch market and Breguet's unique heritage. Understanding the brand's history and craftsmanship will help you connect with clients and demonstrate your passion for the product.
✨Tip Number 2
Network with professionals in the luxury retail industry. Attend events, join relevant groups on social media, and engage with potential colleagues to build relationships that could lead to job opportunities.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience managing teams or projects. Highlight your ability to motivate others and drive sales, as these are crucial for a Boutique Manager role.
✨Tip Number 4
Prepare to discuss your strategies for enhancing customer experience. Think of examples where you've successfully improved client interactions or increased customer loyalty in past roles.
We think you need these skills to ace Breguet Boutique Manager
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Breguet's heritage, craftsmanship, and brand values. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Highlight Leadership Experience: In your CV and cover letter, emphasize your experience in team leadership and management. Provide specific examples of how you've motivated teams, conducted training, and achieved sales targets in previous roles.
Showcase Customer Service Skills: Breguet places a strong emphasis on customer experience. Make sure to include examples of how you've delivered exceptional customer service and built genuine client relationships in your past positions.
Tailor Your Application: Customize your CV and cover letter to reflect the key responsibilities outlined in the job description. Use relevant keywords and phrases that align with the expectations for the Boutique Manager role.
How to prepare for a job interview at The SWATCH Group
✨Showcase Your Leadership Skills
As a Breguet Boutique Manager, you'll need to lead and motivate a sales team. Be prepared to discuss your previous leadership experiences, how you handle team dynamics, and your approach to training and development.
✨Demonstrate Your Sales Acumen
Highlight your experience in achieving sales targets and developing client relationships. Share specific examples of how you've successfully executed local events or promotions that generated ROI.
✨Emphasize Customer Experience
Breguet values exceptional customer service. Be ready to explain how you ensure a personalized shopping journey for clients and how you educate them about the products. Discuss any strategies you've implemented to enhance customer satisfaction.
✨Understand Brand Representation
As the face of the brand, it's crucial to embody Breguet's values and image. Research the brand thoroughly and be prepared to discuss how you would represent it at events and build relationships with high-net-worth individuals.
