At a Glance
- Tasks: Greet customers, provide product knowledge, and ensure a memorable shopping experience.
- Company: Join a leading retail brand in a vibrant environment.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Perfect for students looking to gain experience in a fast-paced setting.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Passion for retail and excellent communication skills.
The predicted salary is between 12 - 15 € per hour.
Sales
- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other products.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time, whether by email, over the phone, or in person in the Boutique.
Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- Maintain correct processing of all deliveries.
Cash Handling/Payment Transactions
- All transactions to be handled in a responsible and secure way.
- Till functions, cashing up, payments and general duties.
- Dealing with, and handling of, cash, credit cards and international currency.
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Back of house and shop floor are both just as important.
- Health and Safety aware.
- Good Visual Merchandising standards.
Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Can present, and conduct, themselves in a professional manner to both customers and colleagues.
- Can deal with international customers and familiar with their customs and culture.
- Can communicate clearly to consumers and colleagues.
Product Knowledge
- Attend regular training days.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
Other
- To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
Retail Sales Advisor PT 20 hours Bicester Village Fix-Term employer: The SWATCH Group
As a Retail Sales Advisor at our Bicester Village location, you will be part of a dynamic team that prioritises exceptional customer service and product knowledge. We offer a supportive work culture that encourages personal growth through regular training and development opportunities, ensuring you thrive in your role. With a focus on teamwork and a commitment to reaching sales targets, this position not only provides a rewarding experience but also the chance to engage with a diverse clientele in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor PT 20 hours Bicester Village Fix-Term
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on their products and values. This way, you can show off your knowledge and passion for what they do, which will definitely impress them.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Sales Advisor PT 20 hours Bicester Village Fix-Term
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application memorable.
Know the Products:Familiarise yourself with our product range before applying. Mentioning specific products or features in your application shows us that you're genuinely interested and ready to provide exceptional customer service.
Highlight Customer Service Skills:Since delivering exceptional customer service is key, make sure to highlight any relevant experience you have. Share examples of how you've gone above and beyond for customers in the past – we love hearing those stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at The SWATCH Group
✨Know Your Products Inside Out
Make sure you’re familiar with the product range, especially watches and any other items the store sells. Brush up on their features and benefits so you can confidently answer questions and provide detailed information to customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your ability to create memorable experiences for shoppers.
✨Be Ready to Discuss Sales Targets
Understand the importance of sales targets and be prepared to discuss how you can contribute to achieving them. Share any relevant experience you have in meeting or exceeding sales goals, and express your enthusiasm for helping the store succeed.
✨Demonstrate Your Team Spirit
Retail is all about teamwork, so be ready to talk about how you work well with others. Share examples of how you’ve collaborated with colleagues in the past, and highlight your ability to communicate effectively with both customers and team members.
