At a Glance
- Tasks: Greet customers, provide product knowledge, and ensure a memorable shopping experience.
- Company: Join a vibrant retail team at Bicester Village.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Opportunity for growth and learning in a fast-paced environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Passion for retail and excellent communication skills.
The predicted salary is between 20000 - 25000 € per year.
Sales
- Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
- Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
- Ensure good knowledge of all functions of watches and other products.
- Provide reliable information to customers in all matters relating to sales and customer service.
- Help display merchandise as directed.
- Contribute to the store reaching its monthly, quarterly and annual sales targets.
- Deliver exceptional customer service to every customer, every time, whether by email, over the phone, or in person in the Boutique.
Security
- Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
- Maintain/build a general awareness of products and security hot spots.
- Follow Company policy and procedures for opening/closing the store.
- Maintain correct processing of all deliveries.
Cash Handling/Payment Transactions
- All transactions to be handled in a responsible and secure way.
- Till functions, cashing up, payments and general duties.
- Dealing with, and handling of, cash, credit cards and international currency.
Care of the Store
- Ensure the store is kept clean and presentable at all times.
- Back of house and shop floor are both just as important.
- Health and Safety aware.
- Good Visual Merchandising standards.
Communication
- Adhere to company policies and regulations.
- Attend briefing sessions as directed by your line manager.
- Can present, and conduct, themselves in a professional manner to both customers and colleagues.
- Can deal with international customers and familiar with their customs and culture.
- Can communicate clearly to consumers and colleagues.
Product Knowledge
- Attend regular training days.
- Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
- Be able to deliver good product knowledge to our customers.
Other
- To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
Retail Sales Advisor FT Bicester Village employer: The SWATCH Group
As a Retail Sales Advisor at our Bicester Village location, you will be part of a dynamic team that prioritises exceptional customer service and product knowledge. We offer a supportive work culture that encourages personal growth through regular training and development opportunities, ensuring you are well-equipped to deliver memorable experiences to our customers. With a focus on teamwork and a commitment to achieving sales targets, this role provides a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Advisor FT Bicester Village
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their products and values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to nail down how you'd greet and assist customers. Remember, it's all about creating that memorable experience!
✨Tip Number 3
Dress to impress! Make sure you look the part when you go for your interview. A smart appearance shows you're serious about the role and ready to represent the brand.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Sales Advisor FT Bicester Village
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've delivered exceptional customer service or handled cash transactions in the past.
Show Your Product Knowledge:Demonstrate your familiarity with our product range and your eagerness to learn more. Mention any previous experience with similar products or your passion for retail to catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The SWATCH Group
✨Know Your Products Inside Out
Make sure you’re familiar with the product range, especially watches and any other items the store sells. Brush up on their features, benefits, and any recent updates. This will help you answer questions confidently and show your passion for the products.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to create memorable experiences for customers.
✨Practice Your Communication Style
Since you'll be dealing with a diverse range of customers, practice communicating clearly and professionally. Role-play with a friend or family member to get comfortable with different scenarios, including handling international customers and their unique customs.
✨Demonstrate Your Team Spirit
Retail is all about teamwork, so be ready to discuss how you’ve collaborated with colleagues in previous roles. Share examples of how you contributed to team goals or helped maintain a positive work environment, as this will show you’re a great fit for their culture.
