RLT IT Technician in Oxford

Behind every effective classroom is a dependable digital infrastructure. As RLT IT Technician at The Swan School, you are not simply resolving tickets; you are the first-line problem solver who ensures learning continues without interruption. From configuring devices and supporting Google Workspace to managing web updates and biometric catering systems, your work directly underpins daily school operations.,

• First-Line IT Support: Proven experience maintaining hardware, software, network connectivity, and AV equipment in a school or similar setting.
• Google Workspace Expertise: Strong confidence in supporting Google Drive, Docs, and Classroom, with the ability to guide staff and students.
• Digital Media & Systems Administration: Proficiency in updating website content, coordinating professional social media accounts, and administering user accounts across key systems.
• Operational Adaptability: Capability to set up assistive technology for exams, register users on biometric systems, and extract CCTV footage in line with policies.
• Solutions-Focused Mindset: Strong communication skills, technical curiosity, and a proactive approach to resolving user queries.

The "Why Us" Difference

• Workload-Sensitive Culture: Join a school environment with centrally planned curricula, clear communication routines, and structured days that protect your time
• Professional Agency: Take ownership of site-level technical tasks, site updates, and user support, with direct autonomy over daily problem-solving.
• Connected Technical Network: Work as part of a collaborative IT team alongside Kade Green (Network Manager) and central Trust colleagues, sharing best practices across settings. Education has the power to change lives, communities, and society for the better. As part of our team, you contribute directly to the shared principles that help our schools improve rapidly, continuously, and sustainably.
• Professional Security: Recognised continuous public sector service and access to the Local Government Pension Scheme (LGPS).
• Shared Growth: Funded professional learning, role-specific development, and collaborative IT networks across the Trust.
• The Whole Person: 24/6 Employee Assistance Programme, cycle-to-work schemes, and a workplace culture that values you as an individual.

Education has the power to change lives, communities and society for the better. At RLT we believe that we can achieve more for our pupils, trainees, staff and communities by working together rather than alone. Schools in RLT are united by a common belief in the benefits of working together, and by our commitment to shared principles. OUR VISION is for our schools and SCITT to improve rapidly, continuously and sustainably: to be better faster together. OUR 'WHY?' is that children and young people 'only get one go' in school and therefore as part of RLT we aim to ensure the best possible 'go' for our pupils. OUR 'HOW?' is through the highest support and challenge for our schools and each other, underpinned by our principles. Our employees benefit from a wide variety of support including extensive continuing professional learning and development opportunities, wellbeing and staff networks and access to Defined Benefit Pension Schemes (TPS and LGPS) for all staff. For more information on what it is like to work for the Trust, and the benefits you could access, please see our "Working in RLT" guide.

This role includes regulated activity relevant to children. The school reserves the right to consider and interview candidates ahead of the closing date if appropriate. An offer may be made to an exceptional candidate in this instance.

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