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- Tasks: Keep our pub sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, 50% off food, and £1 stays during off-peak months.
- Why this job: Be part of a friendly team that values respect and warmth in every guest interaction.
- Qualifications: A passion for cleanliness and a friendly attitude are essential.
- Other info: Flexible hours to fit your lifestyle and career growth opportunities available.
The predicted salary is between 1200 - 1600 £ per month.
What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you:
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It's not just for you—your loved ones can enjoy 15% off bed and breakfast too.
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Swan is tucked beneath the dramatic fells surrounding the picturesque village of Grasmere in the Lake District. Steeped in history, this charming inn offers a warm and inviting atmosphere, making it a firm favourite among visitors to the area. With its stunning location and rich heritage, The Swan provides the perfect base to explore Grasmere's natural beauty and the surrounding landscape.
You’ll Fit Right Inn: At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn.
This role gives Victorija the flexibility to balance her family commitments. Watch Victorija's video to learn more about our Housekeeping roles. This role comes with the added benefit of colleague accommodation.
Housekeeper in Highland employer: THE SWAN INN
Contact Detail:
THE SWAN INN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Highland
✨Tip Number 1
Get to know the company! Research The Inn Collection Group and its values. When you walk in for an interview, show us that you understand what makes our pubs special and how you can contribute to that warm atmosphere.
✨Tip Number 2
Dress the part! As a Housekeeper, you'll be representing our brand. Wear something smart but comfortable to your interview, so we can see you're ready to roll up your sleeves and get to work.
✨Tip Number 3
Bring your A-game to the interview! Be prepared to share examples of how you've gone above and beyond in previous roles. We love hearing about your attention to detail and how you’ve made guests feel welcome.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our award-winning team.
We think you need these skills to ace Housekeeper in Highland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about housekeeping.
Tailor Your Application: Make sure to tailor your application to the role of Housekeeper. Highlight your attention to detail and any relevant experience you have in maintaining high standards of cleanliness. We love seeing how you can contribute to our welcoming atmosphere!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there.
How to prepare for a job interview at THE SWAN INN
✨Know Your Stuff
Before the interview, make sure you understand what makes a great Housekeeper. Familiarise yourself with the specific cleaning standards and practices that The Inn Collection Group values. This will show your commitment to maintaining their high standards.
✨Show Your Personality
Being friendly and approachable is key in hospitality. During the interview, let your personality shine through. Share experiences where you've gone above and beyond for guests or worked well in a team. This will demonstrate that you embody the warmth and customer-focused attitude they’re looking for.
✨Prepare for Scenario Questions
Expect questions about how you would handle certain situations, like dealing with a difficult guest or managing time during busy periods. Think of examples from your past experiences that highlight your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
