At a Glance
- Tasks: Serve customers and create a welcoming atmosphere in a busy pub.
- Company: The Swan, a traditional pub with a family-like culture.
- Benefits: 25% discount on food and drink, tips paid weekly, and discounted hotel stays.
- Other info: Access to learning programs and flexible earning options with Wagestream.
- Why this job: Join a vibrant team and enjoy a variety of career paths while celebrating individuality.
- Qualifications: Sociable, friendly, and a great team player with a passion for service.
The predicted salary is between 10 - 12 £ per hour.
Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are. The Swan is a traditional pub opposite Hyde Park, serving real ales and food to throngs of tourists. A home‑away‑from‑home for many, the place remains extremely busy right through the summer.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
- Discounted hotel stays at hotels in the Fuller’s Family.
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training.
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in our Bar & Waiting Staff:
- Be sociable, friendly and let your individuality shine through.
- An excellent team player with a positive attitude.
- Great communication skills.
- Passion for fresh food, great wines, and engaging service.
FOH Team Member in City of Westminster employer: The Swan, Hyde Park
The Swan, a vibrant Fuller’s pub located opposite Hyde Park, is an excellent employer that prioritises a friendly and inclusive work culture. With comprehensive training, competitive pay, and a range of benefits including discounts and healthcare plans, employees are supported in their personal and professional growth while enjoying a sociable atmosphere that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Member in City of Westminster
✨Tip Number 1
Get to know the pub scene! Spend some time in local pubs, especially ones like The Swan. Chat with staff and customers to understand the vibe and what makes a great FOH Team Member. This will help you connect during interviews.
✨Tip Number 2
Show off your personality! When you apply, let your individuality shine through. Share stories that highlight your sociable nature and passion for food and drink. We love seeing candidates who can bring their unique flair to our team.
✨Tip Number 3
Practice your communication skills! Whether it’s chatting with friends or role-playing interview scenarios, being able to express yourself clearly is key. Remember, we’re looking for friendly, engaging people who can connect with our guests.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, you’ll find all the info about our values and what we offer. Make sure to highlight how you align with our core values in your application!
We think you need these skills to ace FOH Team Member in City of Westminster
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your individuality shine through! We want to see the real you, so don’t be afraid to show off your unique style and personality in your cover letter.
Highlight Team Spirit:As a FOH Team Member, being a great team player is key. Make sure to mention any experiences where you've worked well with others or contributed to a positive team environment. We love to see collaboration in action!
Communicate Clearly:Great communication skills are essential for this role. Keep your application clear and concise, and make sure to proofread it for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at The Swan, Hyde Park
✨Embrace Your Individuality
The Swan values individuality, so don’t be afraid to let your personality shine during the interview. Share your unique experiences and how they’ve shaped your approach to customer service. This will help you stand out as a candidate who fits their culture.
✨Showcase Your Team Spirit
As a FOH Team Member, being a great team player is crucial. Prepare examples of how you've successfully worked in teams before. Highlight moments where you supported colleagues or contributed to a positive atmosphere, as this aligns with their core value of being part of the family.
✨Communicate Passionately
Demonstrate your enthusiasm for fresh food and great service. Be ready to discuss your favourite dishes or drinks and why you love them. This shows that you’re not just looking for a job, but that you genuinely care about the experience you provide to customers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the pub’s culture, training opportunities, or what success looks like in the role. This shows that you’re engaged and eager to learn, which is exactly what they’re looking for.
