At a Glance
- Tasks: Delight guests and create memorable experiences as a Receptionist.
- Company: Join the Coaching Inn Group, a top-rated hospitality employer.
- Benefits: Enjoy flexible work-life balance, discounts, and career development opportunities.
- Other info: Award-winning training and a supportive work environment await you.
- Why this job: Be part of a vibrant team in beautiful market towns.
- Qualifications: Energetic personality and a passion for guest service; experience not required.
The predicted salary is between 12 - 12 £ per hour.
Why work for the Coaching Inn Group?
- Work/Balance: A genuine belief in work/life balance and an understanding of working together to promote flexibility.
- Tips: A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
- Development: Award‑winning career development programmes.
- Reward: We have fantastic Hero of the month and Hero of the year schemes.
- Discounts: Up to 50% discount off food across all of our hotels and 50% off accommodation.
- Something different: Annual stay for £1 offer.
- Personal support: Employee assistance programme and wellbeing support.
At the Coaching Inn Group, we have one mission – to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.
Who are we looking for?
- Fun, bubbly and energetic people.
- Experience is not essential, but an eagerness to do well is.
- A desire to delight every guest.
- Working well in a team, but can also use your own initiative.
- Comfortable using computers and different systems.
- Able to proactively answer guests' questions in person, on the telephone and via email.
- Great time management and organisational skills.
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.
Our people are what bring these experiences to life. Every person that works within the Coaching Inn Group is passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award‑winning training and career development. We just ask that you bring a ‘can‑do’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Receptionist in Wells employer: The-Swan-Hotel-
The Coaching Inn Group is an exceptional employer that prioritises work/life balance and offers a vibrant work culture in picturesque market towns across the UK. With award-winning career development programmes, generous discounts on food and accommodation, and a supportive employee assistance programme, we empower our team members to thrive both personally and professionally. Join us to be part of a passionate team dedicated to delivering memorable guest experiences in our historic Coaching Inns.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Wells
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The-Swan-Hotel-. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The-Swan-Hotel-
Don't be shy about reaching out to The-Swan-Hotel- directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Wells
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The-Swan-Hotel- and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The-Swan-Hotel-
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
