Cross functional maintenance support across the business. Manage all planned and reactive maintenance; diagnose faults and carry out minor repairs where competent and authorised. Coordinate and supervise approved specialist contractors; inspect work quality, track completion and address performance issues. Maintain statutory inspection records, certification and compliance schedules including licences – update the business with risks. Coordinate venue-wide H&S systems, inspections and corrective actions with Operations and external advisers. Develop, schedule and monitor planned preventative maintenance for relevant plant, equipment and building services. Maintain an asset register, assess condition and prepare lifecycle and replacement forecasts. Produce & manage maintenance budgets, purchase orders, quotations and expenditure reporting & update periodically. Source and assess suppliers, obtain competitive quotations and recommend appointments and contracts for Commercial Director approval. Schedule works around service, events and trading requirements; communicate disruptions and contingency arrangements. Manage minor repairs, small – large refurbishment projects, installations and replacements; coordinate larger capital projects with Commercial Director oversight. Provide monthly reporting on spend versus budget, PPM, compliance, outstanding work, contractor performance and risks. Coordinate landlord-related maintenance issues and clarify contractual responsibilities. Act as the lead liaison & relationship holder with the Landlord, The Globe Theatre, for all Facilities related issues. Facilities or maintenance management experience in hospitality, hotels, restaurants or busy events venues. Experience managing PPM, reactive maintenance, contractors, compliance records and budgets. Practical fault-finding and minor repair skills; sound judgement on when to call specialists. Knowledge of workplace H&S and relevant facilities statutory compliance obligations. Strong communication, organisation, independent prioritisation and operational problem-solving. Comfortable working on site in a seven-day hospitality environment, including weekends. Qualifications**: IOSH Managing Safely or equivalent desirable. NEBOSH or equivalent relevant qualification advantageous. Knowledge of commercial kitchens, refrigeration, electrical, HVAC, catering equipment and building services essential. Asset lifecycle planning and maintenance management systems essential. - Reports to: Commercial Director - Contract: Full-time, permanent; standalone role - Hours: Initially 30h pw moving towards 45h pw - Working pattern: Five days across seven, including weekends as operationally required - Role purpose: Take operational ownership of facilities management, maintenance and facilities-related compliance across The Swan at the Globe, ensuring a safe, reliable, well-maintained venue. Combine practical fault diagnosis and minor repairs with contractor management, relationship management with the team at the Globe, financial discipline and planned asset care, whilst ensuring the uninterrupted operation of our restaurant, bar and event operations. - Authority and working arrangements: - Reports directly to the Commercial Director - Works closely with the Commercial Director on contract tenders & negotiations, contract awards, strategic procurement approval, CAPEX & FF&E planning & approval. - Works on site across five days out of seven, including weekends as required. Initial working hours are 30pw, moving to 45pw as the role develops, subject to agreed terms. - Drives & delivers a defined out-of-hours emergency escalation procedure; no expectation of unrestricted 24/7 personal availability. Operations handles immediate incident escalation when the postholder is off duty. - Ensuring all specialist or regulated works must be carried out by appropriately qualified and authorised contractors. TPBN1_UKCT
Contact Details:
THE SWAN AT THE GLOBE LIMITED Recruitment Team
