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- Tasks: Lead a team to provide an outstanding visitor experience at Fishbourne Roman Palace.
- Company: Join the Sussex Archaeological Society, a charity dedicated to heritage and community.
- Benefits: Earn £13.16 per hour with flexible working hours and a vibrant work environment.
- Why this job: Be part of a passionate team and share your love for history with visitors.
- Qualifications: Strong communication skills and experience in customer service or heritage roles.
- Other info: Opportunity for growth in a dynamic setting open 7 days a week.
The predicted salary is between 11 - 16 £ per hour.
We have an opportunity to lead our team of Casual Visitor Service Assistants at Fishbourne Roman Palace as a Casual Visitor Services Supervisor. You will have responsibility for ensuring that an outstanding visitor welcome is given to each of our visitors, and you will have a passion for providing the highest levels of customer service ensuring that our visitor areas are maintained to a high standard. You will want to maximise sales in our gift shop and support the recruitment of new members for our Society.
In this role, we are looking for someone with:
- Excellent communication and interpersonal skills
- Demonstrable experience in presenting information to a wide variety of audiences
- Demonstrable experience in a museum, heritage, tourism, or customer-facing role
- Experience of cash handling
- A demonstrable interest in history/heritage
You will also need a flexible approach to work as our site is open 7 days a week and so some weekend working will be required.
The Sussex Archaeological Society is a registered charity and pursues a policy of equal opportunities. We encourage and welcome applications from all backgrounds and all parts of the community. All applications are judged on merit.
Casual Visitor Services Supervisor in Chichester employer: The Sussex Archaeological Society
Contact Detail:
The Sussex Archaeological Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Visitor Services Supervisor in Chichester
✨Tip Number 1
Get to know the place! Before your interview, take a stroll around Fishbourne Roman Palace. Familiarising yourself with the site will not only impress the interviewers but also help you connect your passion for history with the role.
✨Tip Number 2
Show off your customer service skills! Think of specific examples where you've gone above and beyond for customers. We want to hear about those moments that made a difference, especially in a museum or tourism setting.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability, especially for weekends. Highlighting your willingness to adapt will show that you're a team player who can handle the demands of a busy visitor site.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at the Sussex Archaeological Society.
We think you need these skills to ace Casual Visitor Services Supervisor in Chichester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share specific examples of how you've gone above and beyond to ensure visitors have a great experience.
Highlight Relevant Experience: Make sure to showcase any previous roles in museums, heritage, or customer-facing positions. We want to know how your past experiences make you the perfect fit for leading our team at Fishbourne Roman Palace.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily understand your skills and experiences. Remember, first impressions count!
Apply Through Our Website: Don’t forget to submit your application through our recruitment portal! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Sussex Archaeological Society
✨Know Your History
Brush up on your knowledge of Fishbourne Roman Palace and its significance. Being able to discuss the history and heritage of the site will show your passion and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to ensure a great visitor experience, as this role is all about making visitors feel welcome.
✨Demonstrate Flexibility
Since the role requires weekend work, be ready to discuss your availability and how you can adapt to the needs of the team. Highlight any previous roles where you had to be flexible with your hours.
✨Practice Your Communication Skills
As excellent communication is key for this position, practice presenting information clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions.