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- Tasks: Support patients and clinicians with reception and administrative duties in a busy GP practice.
- Company: Friendly and supportive GP practice in Warrington with a close-knit team.
- Benefits: Part-time hours, stable work environment, and a chance to make a difference.
- Why this job: Join a welcoming team and help improve patient care in your community.
- Qualifications: GCSEs in English and Maths, reliability, and experience in a GP practice.
- Other info: Opportunity for personal growth in a low turnover team.
The predicted salary is between 20000 - 28000 £ per year.
***This position is not eligible for visa sponsorship****
We are a small practice in Warrington and pride ourselves on always endeavouring to help our patients as best we can.
We are looking friendly and motivated person to join our team as a receptionist/administrator at our busy GP practice
We have a welcoming and supportive team of clinicians and admin staff with a low staff turnover.
The ideal candidate should have previous experience of working in a GP practice or similar environment. They will fit into to the existing reception team and support the clinicians and colleagues.
Main duties of the job
- Dealing with patients, in person, over the phone and via online services
- Prescription requests and queries
- Appointment booking
- Liaising with hospitals and community services
- Inviting patients for reviews, screening, health checks
- Typing referral letters
About us
Our practice team is made up of 2 GP Partners, a Salaried GP, a nurse, Practice Manager and five receptionists.
We use EMIS web clinical system.
Job advertised – part time – 25.5 hours position.
Job responsibilities
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
Person Specification
Qualifications
- GCSE grade A to C in English and Maths.
- Reliability.
- Experience of working in a GP practice.
- EMIS -experienced user.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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GP Receptionist employer: The Surgery
Contact Detail:
The Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the GP practice. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in joining them.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient interaction and administrative tasks. Role-play with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show your personality! When you meet the team, let your friendly and motivated side shine through. Being personable is key in a reception role, so don’t be afraid to smile and engage with everyone you meet.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for the role.
We think you need these skills to ace GP Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and motivated personality shine through! We want to see how you can fit into our welcoming team, so don’t be afraid to show a bit of who you are.
Highlight Relevant Experience: Make sure to mention any previous experience in a GP practice or similar environment. We’re looking for someone who can hit the ground running, so share specific examples of your past roles and responsibilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and skills. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at The Surgery
✨Know Your Stuff
Make sure you brush up on your knowledge of the EMIS web clinical system, as it's a key part of the job. Familiarise yourself with common GP practice procedures and terminology so you can speak confidently about your experience and how it relates to the role.
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for patients. Practice your communication skills and think of examples where you've successfully dealt with difficult situations or provided excellent customer service. This will show that you're friendly and motivated, just like they want!
✨Prepare for Common Questions
Anticipate questions related to your previous experience in a GP practice or similar environment. Be ready to discuss how you've handled appointment bookings, prescription requests, and liaising with other healthcare professionals. This will demonstrate your understanding of the role's responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they support their staff. This shows your genuine interest in the position and helps you assess if the practice is the right fit for you.
