At a Glance
- Tasks: Answer calls, manage patient bookings, and support clinical staff in a friendly environment.
- Company: Join a dedicated GP practice serving 7,300 patients in Pontefract.
- Benefits: Enjoy a supportive team atmosphere and the chance to make a difference.
- Other info: Flexible swing shift hours with opportunities for personal growth.
- Why this job: Be part of a community-focused team and enhance your customer service skills.
- Qualifications: Excellent communication skills and previous primary care experience preferred.
The predicted salary is between 23000 - 26000 £ per year.
The Surgery, Stuart Road in Pontefract is seeking an enthusiastic Receptionist / Administrator to join our dedicated team. This role requires working 37 hours per week on a "swing shift" basis, between 8am and 6:30pm. Previous primary care experience is highly desirable.
Your responsibilities will include:
- Answering calls
- Managing patient bookings
- Processing payments
- Providing administrative support to clinical staff
The ideal candidate will possess excellent communication skills and have a strong customer service orientation. Join us in serving our community of around 7,300 patients within a friendly working environment.
Patient Services Coordinator - GP Practice in Pontefract employer: The Surgery, Stuart Road
The Surgery on Stuart Road in Pontefract is an excellent employer, offering a supportive and friendly work environment where you can make a real difference in the lives of our 7,300 patients. We prioritise employee growth through ongoing training and development opportunities, ensuring that our team members thrive both personally and professionally while enjoying a balanced work-life schedule with flexible swing shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Coordinator - GP Practice in Pontefract
✨Tip Number 1
Make sure to research The Surgery and understand their values and mission. This will help you tailor your conversation during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with patients, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers. Asking about their patient care approach or team dynamics shows that you’re engaged and ready to contribute positively to the practice.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our community-focused team.
We think you need these skills to ace Patient Services Coordinator - GP Practice in Pontefract
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for patient care shine through. We want to see that you're excited about joining our team and making a difference in the community!
Highlight Relevant Experience:If you've got previous primary care experience, make sure to mention it! We love seeing how your background can contribute to our friendly environment and help us serve our patients better.
Tailor Your Application:Don’t just send a generic application. Take a moment to tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Patient Services Coordinator. It shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Surgery, Stuart Road
✨Know Your Stuff
Before the interview, make sure you understand the role of a Patient Services Coordinator. Familiarise yourself with the responsibilities like managing patient bookings and providing admin support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare examples from your past experiences where you've successfully handled calls or resolved customer issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Customer Service Orientation
Think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories to illustrate your strong customer service skills, which are essential for working in a GP practice environment.
✨Ask Thoughtful Questions
Prepare a few questions about the practice and its team culture. This shows that you're not just interested in the job but also in how you can contribute to the community of patients and staff. It’s a great way to leave a positive impression!
