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- Tasks: Lead a team while providing top-notch administrative and operational support.
- Company: Join a dynamic organization focused on efficient business operations.
- Benefits: Enjoy opportunities for growth, mentorship, and a collaborative work environment.
- Why this job: Make a real impact by improving processes and supporting your team’s success.
- Qualifications: 2-3 years in admin or business support, strong leadership, and communication skills required.
- Other info: Ideal for those looking to develop their career in a supportive setting.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly organized and proactive Senior Business Support Officer to join our team. The Senior Business Support Officer (SO1) will provide administrative, operational, and strategic support to ensure the smooth and efficient running of business operations. This role requires an individual with strong leadership, communication, and multitasking skills, as well as a solid understanding of business processes. The post holder will be expected to oversee a small team, manage key business support functions, and contribute to continuous improvement across various areas of business operations., 1. Business Support Coordination:
Provide high-level administrative support to senior managers, teams, and departments.
Manage and prioritize requests for information, action, and assistance, ensuring that deadlines are met.
Coordinate and oversee the day-to-day activities of the Business Support team, ensuring smooth operations across all areas.
Act as a point of contact for business support queries, resolving issues or escalating to the appropriate person where necessary.
- Team Leadership and Supervision:
Supervise and guide the work of Business Support Officers and junior administrative staff, providing mentoring, support, and development opportunities.
Assist with the recruitment, training, and induction of new business support staff.
Conduct performance reviews and provide feedback, setting clear objectives for the team and tracking progress.
Ensure team members adhere to policies, procedures, and deadlines, offering guidance and problem-solving support where needed.
- Office and Resource Management:
Oversee the day-to-day management of office resources, supplies, and equipment, ensuring cost-effective use and maintaining stock levels.
Organize meetings, events, and conferences as required, including arranging venues, managing logistics, and preparing materials.
Ensure office systems and processes are efficient, up-to-date, and aligned with organizational goals.
Handle sensitive and confidential information with discretion and in compliance with data protection regulations.
- Financial Administration:
Assist in the management of budgets, ensuring that financial records are maintained accurately.
Process invoices, purchase orders, and expenses in a timely manner, ensuring compliance with financial protocols and organizational policies.
Liaise with finance teams to track and report on expenditure and resolve discrepancies.
- Reporting and Documentation:
Produce and maintain accurate and up-to-date records, reports, and documentation for internal and external stakeholders.
Assist in the preparation of presentations, reports, and documents for management meetings.
Support the collection and analysis of data to inform business decisions and improve performance.
- Process Improvement:
Contribute to the development and implementation of new business support systems and processes to improve efficiency and effectiveness.
Identify areas for improvement within business operations, providing recommendations for enhancements.
Support the delivery of projects and initiatives to streamline administrative processes, reducing costs and increasing productivity.
- Health, Safety, and Compliance:
Ensure compliance with organizational policies, legal requirements, and health and safety regulations.
Maintain records of risk assessments and other compliance-related documentation.
Support staff with health and safety inductions and training as necessary.
Relevant qualification or equivalent experience in business administration or support (e.g., NVQ Level 3/4 in Business Administration).
Proven experience (at least 2-3 years) in an administrative or business support role, ideally in a leadership or supervisory capacity.
Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously.
Excellent written and verbal communication skills, with the ability to liaise effectively at all levels of the organization.
High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
Strong problem-solving and decision-making abilities.
A high level of attention to detail, with the ability to manage complex tasks accurately.
Ability to maintain confidentiality and handle sensitive information responsibly.
Senior Business Support Officer (SO1 employer: The Sunrise Recruitment Ltd
Contact Detail:
The Sunrise Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Officer (SO1
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Senior Business Support Officer. Understanding the nuances of business support coordination and team leadership will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your experience in managing office resources and financial administration. Be prepared to discuss specific examples where you've improved efficiency or resolved discrepancies in previous roles.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've contributed to process improvements in past positions. This will illustrate your proactive approach to enhancing business operations.
✨Tip Number 4
Demonstrate your communication skills by practicing how you would explain complex information clearly and concisely. This is crucial for liaising with various stakeholders effectively.
We think you need these skills to ace Senior Business Support Officer (SO1
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business administration and support. Emphasize any leadership roles or supervisory experience, as well as your proficiency in Microsoft Office Suite.
Craft a Strong Cover Letter: Write a cover letter that showcases your organizational skills and ability to manage multiple tasks. Mention specific examples of how you've contributed to process improvements or led a team in previous roles.
Highlight Key Skills: In your application, clearly outline your strong communication, problem-solving, and decision-making abilities. Provide examples of how you've effectively liaised with different levels of an organization.
Showcase Continuous Improvement: Discuss any initiatives you've led or participated in that aimed at improving efficiency or effectiveness in business operations. This will demonstrate your proactive approach and commitment to continuous improvement.
How to prepare for a job interview at The Sunrise Recruitment Ltd
✨Showcase Your Organizational Skills
As a Senior Business Support Officer, you'll need to demonstrate your ability to manage multiple tasks effectively. Prepare examples from your past experiences where you successfully prioritized tasks and met deadlines, showcasing your strong organizational skills.
✨Highlight Leadership Experience
Since this role involves supervising a team, be ready to discuss your leadership style and experiences. Share specific instances where you mentored or guided team members, and how you contributed to their development and performance.
✨Demonstrate Communication Proficiency
Effective communication is key in this position. Prepare to discuss how you've successfully liaised with different stakeholders in previous roles. Consider sharing examples of how you resolved conflicts or facilitated discussions to achieve business objectives.
✨Emphasize Process Improvement Initiatives
The role requires contributing to process improvements. Be prepared to talk about any initiatives you've led or participated in that enhanced efficiency or effectiveness in your previous positions. Highlight your analytical skills and ability to identify areas for improvement.