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- Tasks: Manage sea freight operations, ensuring smooth import/export shipments and excellent customer service.
- Company: Join a dynamic logistics company focused on international trade and customer satisfaction.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a fast-paced environment where your skills directly impact global trade.
- Qualifications: 3+ years in sea freight operations with strong knowledge of shipping procedures and documentation.
- Other info: Ideal for proactive individuals who thrive under pressure and love problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
To manage and coordinate all aspects of sea freight operations, ensuring the efficient handling of import and export shipments, compliance with international trade regulations, and delivery of high-quality customer service., Shipment Coordination
Handle full-cycle sea freight shipments (FCL and LCL) from booking to final delivery.
Liaise with shipping lines, carriers, agents, and overseas partners to secure bookings and negotiate rates.
Ensure timely preparation and issue of shipping documentation (Bills of Lading, manifests, invoices, certificates of origin, etc.).
Customer Service
Serve as the main point of contact for clients, providing updates on shipment status and resolving any operational issues.
Ensure customer requirements are met, including special instructions on customs clearance, delivery timelines, or cargo handling.
Documentation & Compliance
Prepare and check all shipping documentation for accuracy and compliance with customs and international trade regulations.
Coordinate with customs brokers to ensure smooth clearance of cargo.
Maintain compliance with company policies, industry standards, and applicable regulations.
Operational Efficiency
Track and monitor shipments proactively, identifying potential delays and resolving issues.
Manage and record all freight costs accurately for billing and invoicing.
Support the finance team with payment queries and ensure correct invoicing to clients.
Team & Communication
Collaborate with internal departments (air freight, road freight, warehousing, finance) for smooth operations.
Communicate effectively with overseas agents, suppliers, and stakeholders to maintain strong working relationships.
Minimum 3 years of experience in sea freight operations within a freight forwarding/logistics environment.
Strong knowledge of sea freight import/export procedures, Incoterms, and shipping documentation.
Familiarity with customs clearance processes and international trade compliance.
Excellent organisational and problem-solving skills.
Strong customer service orientation with good communication skills (verbal and written).
Ability to work under pressure and meet deadlines.
Proficiency in freight management systems and MS Office (Excel, Word, Outlook).
Knowledge of additional modes of transport (air/road) is an advantage.
Personal Attributes
Attention to detail and accuracy.
Ability to work independently and as part of a team.
Proactive and solution-driven mindset.
Strong interpersonal and negotiation skills.
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Sea Freight Operator employer: The Sun
Contact Detail:
The Sun Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sea Freight Operator
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in sea freight operations. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn about job openings that may not be advertised widely.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled operational challenges in previous roles. Highlighting your problem-solving skills and customer service orientation can set you apart from other candidates.
✨Tip Number 4
Showcase your proficiency in freight management systems and MS Office during interviews. Being able to demonstrate your technical skills can give you an edge, especially if you can relate them to improving operational efficiency.
We think you need these skills to ace Sea Freight Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sea freight operations, focusing on relevant skills such as shipment coordination, documentation preparation, and customer service. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the logistics industry. Mention your understanding of international trade regulations and your ability to manage operational efficiency, as these are key aspects of the job.
Highlight Relevant Experience: In your application, emphasise your previous roles in freight forwarding or logistics, particularly any experience with customs clearance processes and managing shipping documentation. This will show you have the necessary background for the position.
Showcase Communication Skills: Since the role requires strong communication with clients and internal teams, provide examples of how you've successfully resolved operational issues or maintained client relationships in past positions. This will demonstrate your customer service orientation.
How to prepare for a job interview at The Sun
✨Showcase Your Sea Freight Knowledge
Make sure to highlight your understanding of sea freight operations, including FCL and LCL shipments. Be prepared to discuss specific procedures, Incoterms, and the documentation required for compliance with international trade regulations.
✨Demonstrate Customer Service Skills
Since you'll be the main point of contact for clients, share examples of how you've successfully managed customer relationships in the past. Emphasise your ability to provide updates and resolve operational issues efficiently.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you identified potential delays or resolved issues proactively, and be ready to explain your thought process and actions taken.
✨Highlight Team Collaboration Experience
Discuss your experience working with various departments and external partners. Provide examples of how effective communication and collaboration have led to successful outcomes in your previous roles.
