- Welcome guests with warmth and ensure they feel valued throughout their visit.
- Take orders accurately and serve food and drinks promptly.
- Maintain a clean, organised dining area and uphold hygiene standards.
- Work closely with the kitchen and bar teams to ensure smooth service.
- Handle customer queries and resolve issues professionally.
- Contribute ideas to improve the guest experience.
- No experience? No problem! If you have the right attitude and passion for hospitality, we'll give you all the training and support you need.
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You'll Need We're looking for behaviours that make a great team member:
- Sheps Spirit - you inspire confidence and keep morale high.
- Working Together - you enjoy developing others and working collaboratively.
- Authenticity - you take ownership and pride in delivering results.
- Pride and Passion - you go the extra mile to make guests feel valued.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the restaurant?
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Restaurant Team Member employer: The Sun
At News UK, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that champions diversity and innovation. Our employees benefit from a supportive environment with ample opportunities for professional growth, comprehensive health benefits, and a flexible hybrid work model that fosters collaboration. Join us in shaping the future of storytelling while enjoying perks like discounted gym memberships, generous leave policies, and access to exclusive events.