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- Tasks: Lead retention strategies to boost customer engagement and loyalty.
- Company: Renowned media brand in the UK with a strong reputation.
- Benefits: Private medical insurance, training opportunities, and hybrid work model.
- Why this job: Make a real impact on customer experience and reduce churn.
- Qualifications: Experience in retention marketing and data analysis required.
- Other info: Join a dynamic team with excellent growth potential.
The predicted salary is between 43200 - 72000 £ per year.
A well-known media brand in the UK is seeking a Head of Retention to enhance customer engagement and loyalty. You will define retention strategies and collaborate with teams to improve customer experience. Ideal candidates have a strong background in retention marketing and data analysis. This role includes leading a team and developing initiatives to reduce churn. Embrace a hybrid work model with great employee benefits including private medical insurance and training opportunities.
Retention Lead: Grow Engagement & LTV in London employer: The Sun
Contact Detail:
The Sun Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retention Lead: Grow Engagement & LTV in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your retention strategies and successes. This will help you stand out and demonstrate your expertise in enhancing customer engagement.
✨Tip Number 3
Be ready for the interview! Research the company’s current retention efforts and think of ways you could improve them. Bring fresh ideas to the table and show how you can reduce churn effectively.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your talents and connect with us directly. Plus, it shows you're genuinely interested in being part of our team!
We think you need these skills to ace Retention Lead: Grow Engagement & LTV in London
Some tips for your application 🫡
Show Your Passion for Retention: When writing your application, let your enthusiasm for customer engagement and retention shine through. We want to see how your background aligns with our mission to enhance loyalty and improve customer experience.
Highlight Your Data Skills: Since this role involves data analysis, make sure to showcase your analytical skills in your application. We love candidates who can turn numbers into actionable insights, so share examples of how you've used data to drive retention strategies.
Tailor Your Application: Don’t just send a generic application! We appreciate when candidates take the time to tailor their CV and cover letter to our specific needs. Mention how your experience directly relates to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Sun
✨Know Your Retention Strategies
Make sure you come prepared with specific retention strategies you've successfully implemented in the past. Be ready to discuss how these strategies improved customer engagement and loyalty, as this will show your expertise in retention marketing.
✨Data-Driven Insights
Since data analysis is key for this role, brush up on relevant metrics and tools you’ve used. Be prepared to share examples of how you've leveraged data to reduce churn and enhance customer experience, demonstrating your analytical skills.
✨Team Leadership Experience
As a Head of Retention, you'll be leading a team. Think about your leadership style and prepare to discuss how you've motivated teams in the past. Share specific examples of initiatives you've led that resulted in improved performance or engagement.
✨Embrace the Hybrid Model
Familiarise yourself with the hybrid work model and think about how you can effectively manage a team in this setup. Be ready to discuss your approach to maintaining team cohesion and productivity, which will show your adaptability and forward-thinking.
