At a Glance
- Tasks: Support the Accommodation Manager in delivering an exceptional guest experience and maintaining high cleanliness standards.
- Company: Join Park Holidays, a vibrant hospitality company focused on guest satisfaction.
- Benefits: Competitive pay, training opportunities, and a fun work environment.
- Other info: Great opportunity for career growth in a dynamic and supportive team.
- Why this job: Be part of a team that creates memorable experiences for guests every day.
- Qualifications: Experience in hospitality, strong customer service skills, and a knack for organisation.
The predicted salary is between 20790 - 25410 £ per year.
Park Holidays is looking for a detail-oriented and customer-focused Assistant Accommodation Manager to support our Accommodation Manager in ensuring a seamless guest experience.
This role is ideal for someone passionate about hospitality, with strong organisational skills and the ability to lead and support a team.
As the Assistant Accommodation Manager, you will play a key role in maintaining high standards of cleanliness and guest service, ensuring our accommodations are ready to provide an exceptional experience for every guest.
- Job Duties
- Always prioritise the guest experience, ensuring that every interaction with guests is professional, courteous, and positive.
- Greet and communicate with guests in a professional and courteous manner, representing the park and company positively in all interactions with guests, visitors, and suppliers.
- Meet and aim to exceed company guest service standards, always striving to surpass guest expectations.
- Always maintain a presentable appearance, wearing the company uniform and name badge as provided.
- Attend relevant training courses and meetings as agreed with the Line Manager to stay updated on best practices and company standards.
- Assist the Accommodation Manager in supporting and training the cleaning team to meet the company's high standards.
- Monitor the standards of work performed by the cleaning team, ensuring all tasks are completed to the agreed company standard.
- Ensure the cleaning team complies with the company's Health & Safety standards, including COSHH training (for internal cleaning teams).
- Obtain relevant risk assessments and method statements from cleaning contractors and ensure compliance (for contract cleaners).
- Complete all relevant paperwork in accordance with company operating standards and legal requirements.
- Manage the key process, ensuring keys are always safeguarded and accounted for.
- Ensure all light bulbs, external steps, and ramps are checked and in working order prior to guest check-in, reporting any issues immediately to the maintenance team.
- Be accountable for ensuring all accommodations are checked using the cleaning checklist and meet the required standards before guest check-in.
- Ensure that any missing inventory items are replaced prior to guest check-in.
- Keep all housekeeping areas, including storage cupboards and linen rooms, clean, tidy, and well-organised in compliance with Health & Safety regulations.
Previous experience in a hospitality or accommodation management role is preferred, with a focus on guest service and team management.
- Strong customer service skills, with the ability to interact positively with guests and resolve issues effectively.
- Excellent organisational skills, with the ability to manage multiple tasks and priorities efficiently.
- Ability to lead and motivate a team, providing training and support to ensure high standards are maintained.
- Strong attention to detail, ensuring all accommodations and housekeeping areas meet the company's standards.
- Knowledge of Health & Safety regulations, including COSHH, with the ability to ensure compliance within the team.
- Excellent communication skills, both written and verbal, with the ability to complete paperwork accurately and interact effectively with different departments.
- #J-18808-Ljbffr
Assistant Accommodation Manager in Chichester employer: The Sun
The Sun is an exceptional employer located in the vibrant heart of Greater London, offering a dynamic work culture that fosters creativity and innovation in video editing. With a strong emphasis on professional development, employees benefit from generous leave and comprehensive medical insurance, making it an ideal place for those looking to grow their careers while producing engaging content for a diverse audience. Join us to be part of a team that values your passion for storytelling and digital media.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Accommodation Manager in Chichester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Sun. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Sun
Don't be shy about reaching out to The Sun directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Accommodation Manager in Chichester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Sun and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Sun
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
