At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team and grow your career in a thriving hospitality environment.
- Qualifications: Great people skills and a passion for delivering excellent service.
The predicted salary is between 13 - 16 € per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress employer: The Sun Inn, Chobham
At Heartwood Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With bespoke training through our Stepping Stones programme, generous employee benefits including discounts, referral bonuses, and enhanced parental leave, we foster an environment that encourages personal and professional growth. Join us in our award-winning hospitality group, where your passion for service will thrive in a community that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our pubs or brasseries, soak in the atmosphere, and chat with staff. This will help you understand what we value and how you can fit in.
✨Tip Number 2
Show off your personality during interviews! We love vibrant individuals who can connect with guests. Be yourself and let your passion for hospitality shine through.
✨Tip Number 3
Prepare some questions about our Stepping Stones programme and growth opportunities. It shows you're serious about your career and keen to develop with us!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates there.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special and delivering excellent service.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match what we’re looking for. If you’ve worked in similar roles or have a knack for interpersonal skills, shout about it! We love seeing how you fit into our vibrant team.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re all about finding individuals who are genuine and full of life, so show us who you are and why you’d be a great fit for Heartwood Collection.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at The Sun Inn, Chobham
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and the types of dishes served at Heartwood Collection. Being able to discuss the food and drink offerings shows your genuine interest in the role and helps you connect with the interviewers.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. During the interview, share examples of how you've made guests feel special in previous roles. This will demonstrate your passion for excellent service and your ability to create a welcoming atmosphere.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling difficult customers or busy shifts. Prepare by thinking through how you would respond to these scenarios, showcasing your problem-solving skills and flexibility under pressure.
✨Express Your Passion for Quality Food
Heartwood Collection values high standards and great quality food. Make sure to convey your enthusiasm for food and dining experiences during the interview. Share any relevant experiences or interests that highlight your commitment to delivering exceptional service.
