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- Tasks: Lead digital channels and drive growth across mobile apps and kiosks in EMEA.
- Company: Join Subway, a globally recognised brand focused on better living and innovation.
- Benefits: 12-month contract with opportunities for professional growth and a dynamic work environment.
- Why this job: Be part of a transformational journey at one of the world's leading restaurant brands.
- Qualifications: 5 years of management experience in digital or marketing; strong communication skills.
- Other info: Exciting role in a fast-paced environment with a focus on data-driven improvements.
The predicted salary is between 36000 - 60000 £ per year.
This is a 12-month fixed term maternity cover contract.
Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there. At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement in our lives, our businesses, and our planet. Our purpose is about more than the food we serve in our restaurants; it is centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to a transformational journey.
About the Role: We are looking to recruit for a contract position to cover the Maternity Digital role. As a member of the Digital team, the Manager, Digital Experience EMEA will be responsible for growing digital channels in EMEA including mobile app, off premises, and kiosks. This role will implement the strategy in EMEA to drive significant growth across mobile app and kiosks through cross-functional partnership in a fast-paced and high-energy environment. The candidate will support the overall digital business plan in EMEA and achieve relative sales goals on an annual basis. The Manager, Digital Experience EMEA is the driver of digital initiatives in EMEA that generate incremental sales growth and/or unlock new revenue streams.
Responsibilities include but are not limited to:
- Lead digital channels across ecommerce and assist with kiosks in priority countries in EMEA developing annual sales forecasts and plans to hit relative targets working closely with global digital, operations, technology, and marketing.
- Liaise with cross-functional teams as required and ensure EMEA is represented appropriately.
- Partner closely with Analytics team to develop KPIs and ongoing reporting cadences for business reporting, operational improvements, and platform performance.
- Sales growth and execution focused by working collaboratively to achieve relative goals and priorities that enable operational efficiency, increase guest satisfaction or increase sales growth.
- Driver of the EMEA annual, and multi-year growth strategy and plan and implementation set by the VP Digital EMEA.
- Support implementation of innovations and act as key business stakeholder for EMEA for Global Digital and Technology teams.
- Influence and guide globally and work in partnership with other key regions to define growth driven roadmap and priorities as requested.
- Ad hoc projects as required to continue to drive the business forward.
Skills and Abilities Required:
- Bachelor's degree preferred in Digital, Business, Technology, Finance.
- 5 years of management experience in off-premises, digital or marketing with strong business, financial and technology acumen.
- Influencer with strong interpersonal and written communication skills, building business cases and articulating them for the executive leadership and other internal/external stakeholders.
- Self-motivated team player that brings excitement and enthusiasm to work each day and has strong cross-functional experience, emotional intelligence, and empathy to lead a high performing team.
- Successful track record involved with off-premises or digital teams in a high growth environment and a strong consumer brand with track record of achieving results and driving improvements.
- Ability to inspire and promote an entrepreneurial spirit of resourcefulness and adaptability across the organization while professionalizing the business.
- A love of data and insights, always asking “how can we do this better/differently?”
- A growth mindset: track record of leveraging learnings, demonstrates entrepreneurial spirit, always imagining what’s possible.
- A shared appreciation for and commitment to our values.
- QSR/Restaurant/Retail experience a plus, but not required.
Interim Digital Experience Manager – London, United Kingdom employer: The Subway HR Team
Contact Detail:
The Subway HR Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Digital Experience Manager – London, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their digital initiatives and think about how your skills can contribute to their growth. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Digital Experience Manager. Highlight your successes in driving digital growth and how you can bring that energy to Subway's team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Subway family and contributing to their exciting journey.
We think you need these skills to ace Interim Digital Experience Manager – London, United Kingdom
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Experience Manager role. Highlight your relevant experience in digital channels and how you've driven growth in previous positions. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've contributed to sales growth or improved digital strategies. This will help us understand the impact you've made in your past roles.
Be Authentic: Let your personality shine through in your application. We value enthusiasm and a genuine passion for digital innovation. Share why you're excited about this opportunity and how you align with our mission at Subway.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Subway HR Team
✨Know Your Digital Stuff
Make sure you brush up on the latest trends in digital experience management. Understand how mobile apps, kiosks, and e-commerce work, especially in the context of the food industry. Being able to discuss specific examples of successful digital initiatives will show your expertise.
✨Show Your Collaborative Spirit
This role requires working with various teams, so be ready to share examples of how you've successfully collaborated in the past. Highlight your experience in cross-functional projects and how you’ve influenced others to achieve common goals.
✨Bring Data to the Table
Since this position involves driving sales growth through data analysis, come prepared with insights from your previous roles. Discuss how you've used KPIs to improve performance and what metrics you think are crucial for success in a digital environment.
✨Emphasise Your Growth Mindset
The company values continuous improvement, so be sure to convey your own growth mindset. Share stories about how you've adapted to challenges, learned from failures, and driven innovation in your previous roles. This will resonate well with their culture of betterment.
