Client Director

Researchbodsis a STRAT7 company that helps brandsand agenciesfind theirinsight edge. It blends powerful, innovative insight technology and vast in-house experience to fuel its clients\’ strategic decision making and competitive advantage.

Working across Retail & FMCG, Financial Services, Media & Technology and Travel & EntertainmentResearchbodshelp brands engage with millions of consumers in real-time. This enablesorganisationsto understand what customers really think of them, want from them, and how emerging trends might alter their strategies.

Thanks to unique tools likeEx-plor,Researchbods\’ market-leading Insight Community platform,brands can uncover greater levels of customer closeness; stress-test their brand strategies;stay on top of a changing world with fast access to millions of global consumers;maximisecampaign impact; innovate and create better products and services by identifying what works and what doesn\’t. Researchbods is a game-changer for brands who want to move ahead of the competition and stay there.

Position

With a growing portfolio of brands, and ambitious growth plans, STRAT7 Researchbods is looking for a Client Director to join our team in Leeds. This role is varied and requires a confident hands-on attitude. Alongside client management you will be a strong people leader, helping to develop and coach direct reports and the wider team, and develop our offering to clients by understanding and responding to their evolving business needs.

The role

As Client Director you will take responsibility for the commercial management and strategic direction of each client account; ensuring that designated clients receive an exceptional level of strategic and innovative thinking, the best-in-class client service and high level of executional implementation at all times.

This is a high-profile role, working closely with our specialist teams and sister agencies across STRAT7 Group to develop our client offering and bringing these solutions to market. We’re looking for an individual who can demonstrate a proactive approach, strategic thinking and a strong commercial focus. You will be taking an active role in new business pitching, onboarding new clients and taking ownership of key accounts.

Requirements

Desired skills and Knowledge

You will have experience in a client facing/consultancy role with proven experience:

• Autonomously owning and managing a portfolio of clients, developing and evolving tailored account plans delivering solid growth
• Strong commercial acumen with the confidence to apply this within your work (successfully pitching for new business, negotiating client contracts, growing accounts)
• Excellent communication skills.Building strong relationships with clients at a senior level and becoming a trusted consultant, demonstrating a firm understanding of client’s strategic direction and challenges and managing difficult conversations where necessary
• A proven track record of leadership / people management at a senior or director level – coordination and project management of teams with varying skillsets is essential, managing and motivating people to bring out their full potential.
• Demonstrating proactivity, collaboration, and an inquisitive attitude.With strong problem-solving skills, you will be quick to action solutions in a pro-active and decisive manner
• Excellent organisational and prioritisation skills and the ability to manage multiple projects (and people) at once – with strong attention to detail delivering accurate, high-quality work on deadline
• Strong presentation skills and ability to communicate with clients and senior colleagues in a clear and interesting way

As an agency we have a unique culture and recognise potential in bringing new skills and experiences to the team.Experience working in research and insights is a bonus, but more important is a willingness to learn and a demonstrated track record of managing client accounts and an appetite to develop your skills further, taking ownership of commercial targets, client relationships and growth.In return, we will support you in your role, empowering you to grow key client accounts and develop new business.

Other information

Working at STRAT7 Researchbods

At STRAT7 Researchbods, we specialise in insight communities, using our market-leading platform alongside a range of insight and consultancy services to develop long-running innovative research programmes for our clients. Through these programmes brands can connect and engage with millions of existing and future customers in real time to build a 360 view of who they are, what they think, how they behave, and crucially why.

STRAT7 has a working environment focused on great work and mutual trust. It’s a culture where you’ll be challenged daily, collaborating with some of the industry’s best minds. And because we build flexible teams for each project, you’ll get to work with a diverse range of colleagues and project types.

We are offering

• Salary up to £70,000 p/y dependant on experience
• Hybrid working – two days at our central Leeds office
• 25 days holiday plus UK bank holidays (our office also shuts between Christmas and New Year)
• One additional holiday day per year after 2 years’ service, up to a maximum of 5 extra days.
• Ability to buy up to 3 days holidays
• A contributory group personal pension scheme, to which we contribute 4% of Qualified Banded earnings to each team member’s salary
• A Westfield Health cash plan
• 2 volunteering days per year
• Life assurance scheme at 4 x salary
• Employee Discounts
• Summertime hours

Recruitment process

Recruitment cycle typically involves two interviews

Disclosure

STRAT7 is an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for research. Our commitment to inclusivity is not just about race and gender identity, but also age, disability status, sexual orientation, religion and many other parts of one\’s identity. All of our employee\’s points of view are key to our success, and inclusion is everyone\’s responsibility.

Unsure whether to apply for this role? Don’t meet every single requirement? Studies have shown that women, people of colour and those from other marginalised groups are less likely to apply for jobs unless they meet every single qualification. We encourage you to apply anyway . You may be just the right candidate for this or other roles.

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