At a Glance
- Tasks: Provide outstanding reception support and administrative assistance in a busy school environment.
- Company: Join Stourport High School & VIth Form College, a community-focused educational institution.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working arrangements.
- Other info: Opportunities for professional development and collaboration across schools within the trust.
- Why this job: Be part of a supportive team dedicated to creating a welcoming atmosphere for students and staff.
- Qualifications: Excellent communication skills and experience with data systems are essential.
The predicted salary is between 31650 - 37659 £ per year.
We are looking to appoint an experienced Receptionist to join our busy main office team, to provide comprehensive reception support, together with whole school reprographics administrative support, ensuring consistent and outstanding customer service at all times. The successful candidate will be enthusiastic, self-motivated, flexible and able to demonstrate excellent communication and organisational skills. You will need to be competent in the use of data systems and have excellent literacy skills.
The successful candidate will share our values and have a commitment to creating a friendly, welcoming environment for all students, staff and visitors.
Stourport High School & VIth Form College is on a journey of improvement, with a focus on:
- building a learning community
- strong curriculum strategy
- consistently good teaching
- a culture of kindness and care
- collaboration with our wider school community
Being part of Severn Academies Educational Trust enables collaboration with best practice across our schools. The Trust is committed to harnessing talent and developing its people and there may be opportunity to undertake further training and development in related disciplines. There may also be flexibility to work across other settings within the trust, for the right candidate.
Other benefits include:
- Generous Occupational Pension
- Free confidential Employee Health and Well-being service including access to counselling support
- Free confidential employee helpline 24/7
- Incremental pay progression and cost of living increases in line with government policy
- Flexible working arrangements to support colleagues with work-life balance.
The Stourport High School & VIth Form College are committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment. Safer recruitment practices and pre-employment checks will be undertaken before any appointment is confirmed. The post is subject to enhanced clearance by the Disclosure and Barring Service.
Please submit application forms via Eteach. Closing date: 9am – 22nd June 2026 with interviews being held shortly after.
Receptionist in Wilden employer: The Stourport High School and Sixth Form College
Stourport High School & VIth Form College is an excellent employer, offering a supportive and collaborative work environment focused on continuous improvement and professional development. With generous benefits such as a robust pension scheme, access to health and well-being services, and flexible working arrangements, employees are encouraged to thrive both personally and professionally while contributing to a culture of kindness and care within the school community.
Contact Details:
The Stourport High School and Sixth Form College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Wilden
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Stourport High School and Sixth Form College. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Stourport High School and Sixth Form College before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Wilden
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Stourport High School and Sixth Form College:Your cover letter is your chance to shine! Tell us why you want to work at The Stourport High School and Sixth Form College specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Stourport High School and Sixth Form College!
How to prepare for a job interview at The Stourport High School and Sixth Form College
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
