Restaurant And Bar Manager in Oxford

The Store Oxford - the city's only luxury lifestyle hotel is looking for a highly organised and enthusiastic Restaurant and Bar Manager to support the Food and Beverage Manager in the day-to-day running of the outlets, ensuring smooth operations, excellent customer service, and compliance with licensing laws.

Role Purpose

The Bar Restaurant Manager is responsible for the day-to-day running of the bar and restaurant, ensuring outstanding guest experience, smooth operations, and a motivated, high-performing team. This role oversees both front-of-house and bar teams, manages costs and compliance, and delivers consistent service standards that reflect the brand.

Key Responsibilities

• Lead and manage the bar and restaurant teams, ensuring exceptional service at all times.
• Oversee daily operations, including service delivery, staff deployment, and guest satisfaction.
• Recruit, train, and develop team members to reach their full potential.
• Create and manage staff rotas in line with business needs and budgets.
• Drive revenue through upselling, promotions, and excellent guest engagement.
• Monitor and control budgets, costs, and KPIs (labour, wastage, margins).
• Ensure full compliance with licensing, health safety, allergen, and food hygiene legislation.
• Manage supplier relationships, stock ordering, cellar and beverage management.
• Handle guest feedback and complaints with professionalism and care.
• Collaborate with the Head Chef and senior management on menu planning, promotions, and events.
• Maintain high standards of cleanliness, presentation, and atmosphere throughout.
• Report on performance, highlighting opportunities to grow revenue and improve efficiency.

Skills Experience

• Proven management experience in a bar, restaurant, or hospitality venue.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent knowledge of food, beverage, and service standards.
• Commercially aware with experience managing budgets, KPIs, and P&L responsibility.
• Strong organisational skills and attention to detail.
• Confident in handling guest feedback and complaints effectively.
• Knowledge of licensing laws, health safety, and food hygiene regulations.
• Proficient in hospitality systems.

Personal Qualities

• Guest-focused, with a passion for delivering memorable experiences.
• Professional, approachable, and calm under pressure.
• Energetic, hands-on leader who leads by example.
• Flexible and adaptable to the needs of a busy venue.

Hours

Full time, 40 per week covering evenings and some weekends. Reporting into the F&B Manager.

Benefits

• Flexible rotas - we understand the importance of work life balance.
• Meals on duty.
• £40,000 per annum (estimated earnings £45,000 includes non-contractual service charge).
• Ongoing training provided - both in house and external.
• Apprenticeships.
• Career progression and development - we invest in our people.
• Royal Cars taxis 50% discount for our people to and from work.
• Refer a Friend Scheme (£250 and £500 if you refer a chef).
• Review bonus and scheme (£50, £100, £200, E Bikes, Smart TVs and International overnight stays for 50 plus reviews).
• Access to Wagestream.
• 25% off treatments in our spa and 50% off products.
• Discount on rooms and food and beverage.
• Hospitality Rewards: access to health and wellbeing benefits and perks for everyone (high street discount, restaurants, and Employee Assistance).
• Opportunities to win raffle prizes.
• Exceptional induction game and programme - this is the most fun you will have on your induction day that we promise.
• Opportunities to socialise and celebrate big moments together - birthdays, work anniversaries and big life moments.
• Team Awards and socials.
• Fundraising initiatives - we support the community and like to give back.
• Go green - come and work with a company that are committed to creating a greener planet.

At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community – including all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.