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- Tasks: Assist in store operations, customer service, and facility maintenance.
- Company: StorageMart is a leading self-storage provider across the U.K., Canada, and the U.S.
- Benefits: Earn $17.50/hr plus commission, enjoy medical benefits, tuition reimbursement, and paid time off.
- Other info: Opportunities for growth and recognition through company events and awards.
- Why this job: Join a supportive team, learn about business growth, and make a positive community impact.
- Qualifications: High school diploma or equivalent; 1 year of relevant experience; strong communication skills.
Job Description
Posted Tuesday, August 5, 2025 at 5:00 AM
Pay: $17.50 (per hour)
Location: Toronto , ON
StorageMart has an immediate opening for an Assistant Store Manager to join our team!!
Are you ready to be a vital part of a thriving sector in retail?
At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values – Easy, Clean, Service – reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out.
Your Role: As an Assistant Manager, you will: Support Store Operations: Collaborate with the Store Manager to enhance business growth and maximize sales.
Deliver Exceptional Customer Service: Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.
Maintain Our Facility: Open, operate and close the office while keeping the center clean, safe and secure for our customers and their belongings. Provide basic maintenance such as sweeping, snow removal, light bulb replacement, trash pick-up, etc. using tools such as brooms, shovels, leaf blowers, snow blowers etc.
Manager Accounts: Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management.
Travel Between Locations: Occasionally support other stores while maintaining our consistent standards across all sites.
What We\’re Looking For:
Education: high school diploma or equivalent. An associate’s degree or 2 years of college may be substituted for the experience requirement.
Experience: 1 year of relevant experience (including but not limited to hospitality, retail, sales, casual dining, customer service).
People Skills: Strong communication and problem-solving abilities to effectively address customer needs.
Detail Oriented: Exceptional organizational and time management skills.
Hands on Attitude: Willingness to work outdoors and maintain grounds.
Requirements: A valid driver\’s license, valid insurance, and vehicle (mileage reimbursement) and basic computer skills.
Why Choose StorageMart?
Competitive Compensation Package: $ 17.50/hr. + commission. Extended medical benefits, Tuition reimbursement, Paid Time Off, Mileage paid for business travel.
Retirement Contributions: Company contributions to your retirement.
Growth Opportunities: A rewarding role where you can learn about every aspect of the business.
Recognition Programs: Milestone awards, company events and use of Bonusly.
About StorageMart: With a presence across the U.K., Canada and the United States, StorageMart is one of the largest independent providers of self-storage solutions for businesses and individuals alike. Join us as we expand our portfolio and make a positive impact in our communities!
Ready to make a difference? Apply today and become a part of the StorageMart family!
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Assistant Manager - Toronto, ON employer: The Storage Group
Contact Detail:
The Storage Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Toronto, ON
✨Tip Number 1
Familiarise yourself with StorageMart's core values: Easy, Clean, Service. During your interactions, whether in interviews or networking, emphasise how your personal values align with theirs and how you can contribute to enhancing customer experiences.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've successfully resolved customer issues in the past. This will demonstrate your problem-solving abilities and your commitment to exceptional customer service, which is crucial for the Assistant Manager role.
✨Tip Number 3
Highlight any relevant experience you have in retail or customer service during conversations. Be ready to discuss specific situations where you contributed to sales growth or improved operational efficiency, as these are key aspects of the Assistant Manager position.
✨Tip Number 4
If you have a valid driver's license and vehicle, mention this in your discussions. Being able to travel between locations is a requirement, so demonstrating your readiness to support multiple sites can set you apart from other candidates.
We think you need these skills to ace Assistant Manager - Toronto, ON
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Manager position. Tailor your application to highlight relevant experience in customer service, retail, or management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Use bullet points for clarity and focus on quantifiable results where possible, such as sales growth or customer satisfaction improvements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight how your values align with StorageMart's core values of Easy, Clean, and Service, and provide specific examples of how you've delivered exceptional customer service in the past.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Assistant Manager role.
How to prepare for a job interview at The Storage Group
✨Showcase Your Customer Service Skills
As an Assistant Manager, you'll be engaging with customers regularly. Prepare examples of how you've provided exceptional customer service in the past, highlighting your communication and problem-solving abilities.
✨Demonstrate Your Teamwork Experience
Collaboration with the Store Manager is key in this role. Be ready to discuss your experience working in teams, how you contribute to group success, and any specific instances where your teamwork led to positive outcomes.
✨Highlight Your Attention to Detail
This position requires strong organisational skills. Prepare to talk about how you manage tasks efficiently and ensure that everything runs smoothly, especially when it comes to maintaining the facility and managing accounts.
✨Express Your Willingness to Learn
StorageMart values growth opportunities. Show enthusiasm for learning about different aspects of the business and how you can contribute to its success. Mention any relevant training or courses you've taken that align with the role.