At a Glance
- Tasks: Lead a passionate team to create unforgettable guest experiences in a stunning pub setting.
- Company: The Stone Trough Inn is a historic venue aiming to be one of the best pubs in Great Britain.
- Benefits: Enjoy competitive pay, professional development, and complimentary meals while working.
- Other info: This role offers a unique opportunity to shape the future of a beloved local pub.
- Why this job: Join us in crafting memorable moments and building a vibrant community atmosphere.
- Qualifications: Experience in hospitality management and a passion for exceptional service are essential.
The predicted salary is between 36000 - 60000 £ per year.
The Stone Trough Inn, Kirkham Abbey, between Malton and York, YO60 7JS
Are you a true hospitality professional, or a couple passionate about creating exceptional guest experiences? Do you thrive in a beautiful, historic setting and want to be part of building something truly special? If so, then The Stone Trough Inn is looking for you!
Located in a stunning Area of Outstanding Natural Beauty adjacent to English Heritage’s Kirkham Priory, The Stone Trough Inn is a destination venue renowned for its fantastic food, phenomenal service, and idyllic location. We have an ambitious vision for 2025 and beyond, to be known as one of the greatest pubs in Great Britain, offering the best Sunday experience in Yorkshire, and becoming the favourite local employer. We now seek a dynamic General Manager or Management Couple to lead our team and help us achieve these goals.
Purpose-Driven Responsibilities:
- Championing Fanatical Service: You will be the driving force behind creating a truly personal and memorable guest experience. This involves:
- Instilling a culture of genuine hospitality and anticipating guest needs.
- Ensuring every interaction is warm, welcoming, and efficient.
- Leading by example, always demonstrating exceptional service standards.
- Driving a personal, human touch in service, moving away from reliance on technology like QR codes.
- Creating Unforgettable Memories: You will play a vital role in ensuring our weddings and events are seamless and unforgettable. This involves:
- Working closely with our Weddings & Events Superstar to deliver exceptional events.
- Overseeing the smooth operation of events, ensuring every detail is perfect.
- Contributing to the development of unique and memorable event experiences.
- Building a Great British Pub: You will be instrumental in establishing The Stone Trough Inn as a leading pub in the UK. This involves:
- Maintaining and elevating the quality of our food, drinks, and overall atmosphere.
- Developing innovative food and drink specials and staying ahead of industry trends.
- Promoting the pub within the local community and beyond.
- Delivering the Best Sunday Experience in Yorkshire: You will lead the team in creating the ultimate Sunday destination. This involves:
- Ensuring our Sunday service is exceptional, from the roast dinner to the atmosphere.
- Creating a vibrant and welcoming buzz that keeps guests coming back.
- Constantly seeking ways to enhance the Sunday experience.
- Becoming the Favourite Local Employer: You will promote a positive and supportive work environment where our team can thrive. This involves:
- Recruiting, training, and developing your high-performing team.
- Creating a culture of recognition, appreciation, and personal growth.
- Implementing effective communication strategies.
Key Responsibilities:
- Overseeing all aspects of the pub's operation, including service, product quality, financial performance, and legal compliance.
- Managing and motivating the team, nurturing a positive and productive work environment.
- Developing and implementing operational strategies to drive business growth and achieve our goals.
- Maintaining exceptional standards of cleanliness, hygiene, and safety.
- Managing budgets, costs, and profitability.
- Working closely with the owner to drive the overall business strategy.
Competitive salary commensurate with experience. Opportunities for professional development and career progression. Supportive and friendly working environment. Complimentary staff meals whilst working.
If you are passionate about hospitality and want to be part of something this special, we encourage you to apply. Join us on our journey to make The Stone Trough Inn a truly iconic destination.
Email: Andrew@TheStoneTroughInn.com or Call/WhatsApp: 07511118888
General Manager / Management Couple employer: The Stone Trough Inn
The Stone Trough Inn is an exceptional employer located in the picturesque Kirkham Abbey, offering a unique opportunity to be part of a team dedicated to creating unforgettable guest experiences in a historic setting. With a strong focus on personal growth, a supportive work culture, and ambitious goals for the future, employees can thrive in an environment that values genuine hospitality and innovation. Enjoy competitive salaries, professional development opportunities, and complimentary staff meals while contributing to our vision of becoming one of the greatest pubs in Great Britain.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager / Management Couple
✨Tip Number 1
Familiarise yourself with The Stone Trough Inn's unique offerings and values. Understanding their vision for 2025 will help you align your experience and ideas with their goals, making you a more appealing candidate.
✨Tip Number 2
Network within the local hospitality community. Attend events or visit similar establishments to build connections and gain insights into what makes a successful pub in the area, which you can bring to the table during your discussions.
✨Tip Number 3
Prepare to showcase your leadership style and how you foster a positive work environment. Think of examples where you've successfully motivated a team or improved service standards, as this aligns with their goal of becoming the favourite local employer.
✨Tip Number 4
Research current trends in the hospitality industry, especially around food and drink innovations. Being able to discuss how you can elevate their offerings will demonstrate your proactive approach and commitment to excellence.
We think you need these skills to ace General Manager / Management Couple
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and expectations of the General Manager or Management Couple position. Tailor your application to highlight how your experience aligns with their vision for exceptional guest experiences.
Craft a Personal Cover Letter:Write a cover letter that reflects your passion for hospitality and your understanding of The Stone Trough Inn's goals. Share specific examples of how you've created memorable guest experiences in the past and how you plan to contribute to their ambitious vision.
Highlight Relevant Experience:In your CV, emphasise your previous roles in hospitality management, focusing on achievements that demonstrate your ability to lead teams, enhance service quality, and drive business growth. Use metrics where possible to showcase your impact.
Showcase Your Personality:The Stone Trough Inn values a warm and welcoming atmosphere. Make sure your application reflects your personality and approach to hospitality. Use a friendly tone and express your enthusiasm for creating unforgettable experiences for guests.
How to prepare for a job interview at The Stone Trough Inn
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry. Share specific examples of how you've created memorable guest experiences in the past, as this role is all about championing fanatical service.
✨Demonstrate Leadership Skills
As a General Manager or Management Couple, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in previous roles.
✨Understand the Local Community
Research The Stone Trough Inn and its surrounding area. Show that you understand the local community and can promote the pub effectively. Discuss any ideas you have for engaging with the community and attracting more guests.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing a busy Sunday service or resolving a guest complaint. Think through these scenarios in advance and be ready to showcase your problem-solving skills.
