3x Community Support Officer

3x Community Support Officer

Full-Time 33264 - 33264 £ / year (est.) No working from home possible
The Stoll Foundation

At a Glance

  • Tasks: Support Veterans in maintaining independence and wellbeing through tailored support plans.
  • Company: Join Stoll, a leading provider of housing and support services for Veterans.
  • Benefits: Enjoy healthcare reimbursements, cycling loans, season ticket loans, and a pension scheme.
  • Other info: Be part of a supportive team in a fulfilling and impactful role.
  • Why this job: Make a real difference in the lives of Veterans while developing your skills.
  • Qualifications: Experience in support roles and a genuine passion for helping others.

The predicted salary is between 33264 - 33264 £ per year.

Location: Fulham base; onsite across all Stoll Foundation offices.

Contract Type: Permanent

Job type: Full-time [Monday to Friday– 9 am to 5 pm]

Responsible: Support Services Team Leader

Salary: £33,264 per year plus benefits

Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.

We are seeking an experienced and enthusiastic support professional to join our unique Support Team. You should have a genuine interest in helping people to maintain their quality of life and independence, regardless of the potential barriers they face. You must be patient, kind and sympathetic to the difficulties that an individual faces. You will facilitate their independence as much as possible and encourage their wellbeing at the same time.

As part of the role you will:

  • Develop and carry out support plans
  • Identify and access relevant opportunities for client wellbeing, including leisure and mental health services
  • Develop and maintain independent living skills
  • Advocate for clients
  • Support clients to integrate with the local community

Staff benefits are:

  • Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses you for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
  • Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
  • Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
  • Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

Closing date for applications: 14th August 2026 at 5pm.

Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.

3x Community Support Officer employer: The Stoll Foundation

The Stoll Foundation is an exceptional employer, dedicated to providing a supportive and inclusive work environment for its employees. Located in Fulham, London, the organisation offers a range of benefits including a Healthcare Cash Back Plan, Ride to Work Scheme, and Season Ticket Loans, all aimed at enhancing employee well-being. With a strong focus on professional development and community engagement, Stoll fosters a culture of empathy and respect, making it a rewarding place to work for those passionate about serving vulnerable veterans.

The Stoll Foundation

Contact Details:

The Stoll Foundation Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land 3x Community Support Officer

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Stoll Foundation.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Stoll Foundation!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Stoll Foundation, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Stoll Foundation or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace 3x Community Support Officer

Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Attention to Detail
Customer Service
Time Management

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to The Stoll Foundation:Before hitting send, make sure to tailor your application specifically to The Stoll Foundation! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at The Stoll Foundation

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.