Reservationist
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Reservationist

Stirling Full-Time 24000 - 36000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: As a Reservationist, you'll manage bookings and assist guests with their inquiries.
  • Company: Join a dynamic hospitality company known for its exceptional service and vibrant culture.
  • Benefits: Enjoy flexible pay access, discounted hotel stays, and financial wellbeing tools.
  • Why this job: This role offers a chance to develop customer service skills in a fun, fast-paced environment.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
  • Other info: Perfect for students looking for part-time work with flexible hours.

The predicted salary is between 24000 - 36000 £ per year.

Working with us provides great benefits, including:

  • Access your pay as you earn it through our financial wellbeing platform 'Wagestream,' a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Discounted Hotel Stays across our UK sites.

Reservationist employer: The Stirling Highland Hotel

As a Reservationist with us, you'll enjoy a supportive work culture that prioritises your financial wellbeing and personal growth. With access to innovative tools like 'Wagestream' for real-time earnings tracking and discounted hotel stays across our UK sites, we empower our employees to thrive both professionally and personally in a rewarding environment.
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Contact Detail:

The Stirling Highland Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservationist

✨Tip Number 1

Familiarise yourself with the hospitality industry, especially the role of a reservationist. Understanding the nuances of booking systems and customer service will give you an edge during interviews.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the company culture and what specific skills are valued, which can help you tailor your approach.

✨Tip Number 3

Highlight any experience you have with financial tools or customer management systems. Since we offer a financial wellbeing platform, showcasing your familiarity with such tools can set you apart.

✨Tip Number 4

Prepare to discuss how you would handle common reservation challenges. Being able to demonstrate problem-solving skills and a customer-focused mindset will impress us during the interview.

We think you need these skills to ace Reservationist

Customer Service Skills
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Multitasking Ability
Sales Skills
Knowledge of Reservation Systems
Interpersonal Skills
Adaptability
Conflict Resolution
Basic Financial Literacy
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description for the Reservationist position carefully. Make sure you understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or reservations. Use specific examples to demonstrate how your skills align with the role.

Showcase Your Skills: Mention any relevant skills such as communication, organisation, and problem-solving. These are crucial for a Reservationist, so provide examples of how you've successfully used these skills in past roles.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Explain why you want to work with them and how you can contribute to their success.

How to prepare for a job interview at The Stirling Highland Hotel

✨Know the Company

Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.

✨Highlight Relevant Experience

As a Reservationist, you'll need strong communication and organisational skills. Be prepared to discuss any previous experience in customer service or reservations, and provide specific examples of how you've successfully handled similar tasks in the past.

✨Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if the company is the right fit for you.

✨Showcase Your Financial Awareness

Since the company offers a financial wellbeing platform, it might be beneficial to express your understanding of financial management. Share any personal experiences or tips you have regarding budgeting or saving, as this aligns with the company's values.

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