At a Glance
- Tasks: Prepare the restaurant for service and serve customers with a smile.
- Company: Join a dynamic team at Cairn Group, known for excellent hospitality.
- Benefits: Enjoy staff discounts, training programs, and a fun work environment.
- Why this job: Perfect for those who love customer interaction and want to grow in hospitality.
- Qualifications: Enthusiastic, professional, and flexible; customer care experience is a plus.
- Other info: Punctuality and teamwork are essential; bar work may be required.
About the role…
You will undertake all tasks required in order to ensure restaurant is prepared for service and serve customers in accordance with the hotel standards, maintaining good customer relations at all times. You will ensure general tidiness and cleanliness of the food and beverage areas. Bar work may also be required.
About you…
The ideal candidate will be enthusiastic and professional, flexible, passionate & display a courteous attitude to our guests. You will also be of a smart professional appearance, have experience in customer care and will make guest satisfaction a priority. You will be punctual and flexible in order to meet the needs of the business and be an effective team player.
The successful candidate will be motivated and have good attention to detail taking pride in the work that is completed. You should display a 'can-do' attitude and it would be desirable (but not essential) to have experience within a similar role as personality and a hands-on approach is key for ths role.
Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Meals on Duty
Uniform
Tips / Service Charge Incentive Scheme
Childcare Vouchers*
Cycle 2 work scheme*
#INDLP
AMRT1_UKCT
Food & Beverage Assistant employer: The Stirling Highland Hotel
Contact Detail:
The Stirling Highland Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Show your enthusiasm for the food and beverage industry during your interactions. Whether it's in a casual conversation or during an interview, let your passion shine through to demonstrate that you're genuinely interested in the role.
✨Tip Number 2
Familiarize yourself with the hotel’s standards and values. Researching the company culture can help you align your responses and show that you are a good fit for their team.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to ensure guest satisfaction, as this will highlight your commitment to excellent service.
✨Tip Number 4
Demonstrate your flexibility and teamwork skills. Be ready to share instances where you adapted to changing situations or worked collaboratively with others to achieve a common goal, as these traits are essential for this role.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food & Beverage Assistant position. Understand the key responsibilities and the qualities the employer is looking for, such as enthusiasm, professionalism, and customer care experience.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles in food and beverage. Emphasize your ability to maintain cleanliness and tidiness, as well as your flexibility and teamwork skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the hospitality industry. Mention specific examples of how you've demonstrated a 'can-do' attitude and provided excellent customer service in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for this role.
How to prepare for a job interview at The Stirling Highland Hotel
✨Show Your Enthusiasm
Make sure to express your passion for the food and beverage industry during the interview. Share specific examples of what excites you about working in a restaurant environment and how you can contribute to creating a positive experience for guests.
✨Demonstrate Customer Care Experience
Prepare to discuss your previous experiences in customer service. Highlight situations where you went above and beyond to ensure guest satisfaction, as this role prioritizes maintaining good customer relations.
✨Emphasize Teamwork Skills
Since being an effective team player is crucial, be ready to talk about your experiences working in a team. Share examples of how you collaborated with colleagues to achieve common goals, especially in a fast-paced environment.
✨Dress Professionally
First impressions matter! Make sure to dress smartly and professionally for the interview. This not only shows respect for the interviewers but also reflects the professional appearance expected in the role.